Consultant - Web Compliance & Support

7 days ago


Bengaluru, Karnataka, India PQE Group Full time
Are you ready to join a

world leader

in the exciting and dynamic fields of the

Pharmaceutical and Medical Device industries ?

PQE Group

has been at the forefront of these industries

since 1998 , with

40 subsidiaries

and more than

2000 employees in Europe, Asia and the Americas .

Following a new opportunity, we are currently looking for a

Web Compliance & Support Consultant

for the project based in

Bangalore, India

with one of the giant

Japanese MNC Takeda Pharmaceutical,


for initial nine months the resource will be on PQE role, and then Takeda will absorb the candidate on their company role looking into performance of candidate.

You will be responsible for


Manage and resolve incoming support requests related to website compliance management through our ticketing system (ServiceNow)Support business and technical owners with website launch, updates and decommission requests.

Assist with identifying and raising potential process- and/or compliance related risksSupport with resolving issues in a constantly changing environment and work closely with the Web Technologies and Privacy TeamsAssist our internal team with technical and training supportAssist data import, export and cleanup activities as neededAssist the team with collecting and analyzing data, monitoring backlog items and delivering regular reports

About you

At least 2 years of experience in a technical support environmentExcellent communication skills, including the ability to explain technical issues in user-friendly language to non-technical end usersExcellent organization and analytical skills; attention to detailGood understanding of the end-to-end website lifecycle management processesKnowledge and experience with privacy laws, regulations and best practices related to compliant internet presence is an advantage and experience with Atlassian (e.g. Jira, Confluence)Experience with consent management tools (preferably OneTrust)Knowledge and experience with analytics tools (e.g. Matomo, Adobe)Knowledge and experience with social media apps is an advantageAbility to work independently and balance multiple tasks setting clear priorities

As a member of the PQE team, you will be part of a

challenging, multicultural company that values collaboration and innovation . PQE Group gives you the


opportunity to work on international projects , improve your skills and interact with colleagues from all corners of the world.

If you are looking for a

rewarding and exciting career , PQE Group is the perfect place for you.
Apply now and take the first step towards an amazing future with us.

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