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Compliance Programme Support

3 months ago


Bengaluru, Karnataka, India Nielsen Full time
**ABOUT THE ROLE

This role is required to lead, coordinate and deliver work for a range of client contracts including brand compliance audit, analysis and tagging, and bespoke data capture.

The role operates as part of the Ad Check leadership team and is responsible for supporting the team with set-up of new client projects and administrative/other duties as required.


ROLE RESPONSIBILITIES:

-
Client facing Develop good working relationships with brand compliance clients and act as main point of contact for day-to-day issues and audit queries. Attend regular review meetings with clients to discuss audit findings. Proactively work with clients to identify issues and propose solutions to problems. Develop, plan and deliver training to clients on Nielsen systems as required.
Attend conference calls and provide support as required to facilitate set-up of new brand compliance projects. Work in conjunction with Client Services/Commercial team colleagues to fulfil client requests.
-
Relationships Develop a good working relationship with other teams within the business, including the Data Standards, IT, Client Services and Commercial teams in order to ensure seamless service delivery. Act as escalation point for technical issues, working with IT and Service Desk to resolve problems. Provide cover for Manager, Team Leader and Tech Grade colleagues when required.

QUALIFICATIONS & SKILLS:

  • Preferably Bachelor's Degree
-
Must be able to speak, read & write in Japanese:


  • The role requires to support different time zone, hence the working hours will from 12.30 PM IST PM IST (Mondays
  • Fridays)

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