![StoneX Group](https://media.trabajo.org/img/noimg.jpg)
Swift Support
2 weeks ago
Overview:
Responsibilities:
- Experience in first level IT customer support in the financial services domain for US / international clients (minimum experience 1 years). Experience in supporting SWIFT systems a plus.
- Experience in supporting mission critical systems where fast customer responsiveness is critical.
- Responsible for responding to monitoring alerts as well as customer support requests.
- Good written and verbal communication skills.
- Be able to handle several different product lines and allocate tickets to support staff accordingly.
- Ability to manage the ticketing system and manage the defined SLA.
- Be able to escalate tickets according to procedure and maintain clear communication with clients and technical staff.
- Understand and implement procedures following documentation strictly.
- Office hours: Willing to work shifts and days as required to deliver a 24x7 support operation to clients.
Qualifications:
Highigest Qualification needed would be B.E
-
SWIFT Support engineer
2 weeks ago
Bengaluru, Karnataka, India Anicalls (Pty) Ltd Full timeDaily monitoring of all production applications and systems Analyze operating systems, middleware components, and third-party vendor systems to determine what patches are required, then coordinate across groups to ensure patch levels Knowledge of standards/regulations impacting information Technology and Business operations (e.g. DFS, AML, OFAC) Ability to...
-
Customer Support Associate
2 weeks ago
Bengaluru, Karnataka, India Awign Expert Full timeThe Customer Support Associate will be responsible for reaching out to prospective buyers, scheduling visits and test rides, addressing queries and generating interest in the product.The agent will also be required to communicate with the prospects at different stages, through different channels, and escalate issues for a swift resolution.Duration :6 month 1...
-
iOS Support Engineer
2 weeks ago
Bengaluru, Karnataka, India MoEngage Inc. Full timeJob responsibilitiesUnderstand complex Integration requirements to solve customer business problemsWork on customer issues via Support tickets and help customer resolve issues when integrating our SDK in the iOS platformUnderstanding of Technical/Integration solutionsTechnical integration of B2B platform with customers, platforms, partners and communicate...
-
iOS Support Engineer
2 weeks ago
Bengaluru, Karnataka, India MoEngage Inc. Full timeJob responsibilities Understand complex Integration requirements to solve customer business problems Work on customer issues via Support tickets and help customer resolve issues when integrating our SDK in the iOS platform Understanding of Technical/Integration solutions Technical integration of B2B platform with customers, platforms, partners and...
-
Customer Support Engineer
2 weeks ago
Bengaluru, Karnataka, India Enphase Energy Full timeAbout Enphase Energy:Enphase Energy, a leading global energy technology company, specializes in providing solar, battery, and electric vehicle charging products. Established in 2006, Enphase revolutionized the solar industry with innovative microinverter technology, making solar energy safe, reliable, and scalable. With the Enphase Energy System, individuals...
-
Desktop Support Ticket
2 weeks ago
Bengaluru, Karnataka, India Wipro Full timeHi Linkies,Experience-2 to 4 YearsLocation-BangaloreSkills: Desktop Support, GDS tool and Ticketing experienceResponsibilities : Provide comprehensive technical support to Deem's strategic customers and partners, addressing technical platform issues through electronic and telephonic channels. Efficiently triage, log, and monitor problems until resolution,...
-
Net Production Support Engineer
2 weeks ago
Bengaluru, Karnataka, India Swift Strategic Staff Solutions INC Full timeJob Description :We are currently seeking a skilled .NET Production Support Engineer to join our team in providing maintenance and support for production systems. The ideal candidate will have extensive experience in production support, along with proficiency in .NET technologies, C#, SQL Server, SSIS, and SSRS.Responsibilities : Provide production support...
-
SCEM Support Engineer
2 weeks ago
Bengaluru, Karnataka, India Swift Strategic Staff Solutions INC Full timeSummary:We are looking for a skilled and motivated Support Engineer specialized in System Center Environment and Monitoring (SCEM) to join our IT team.You will have a crucial role in maintaining our SCEM infrastructure, ensuring top performance and timely issue resolution.This position requires a deep understanding of Microsoft System Center products and...
-
Exchange Online Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Swift Strategic Staff Solutions INC Full timeSummary :We are seeking a highly motivated and customer-centric Exchange Online Support Specialist to join our team. You will play a critical role in providing exceptional technical support to our international end-users for all their Exchange Online needs. This is a US shift-based position requiring strong troubleshooting and problem-solving...
-
Major Incident Manager
2 weeks ago
Bengaluru, Karnataka, India Swift Strategic Staff Solutions INC Full timeRole : Major Incident ManagementKey Skills : Major Incident Management, ITSM, Good Understanding of Azure CoreNotice Period : Immediate- 15 Days Job Description :We are seeking a Major Incident Manager with expertise in Azure cloud technologies to oversee the efficient and effective management of major incidents. The ideal candidate will play a critical role...
-
Senior Technical Support Engineer
2 weeks ago
Bengaluru, Karnataka, India Swift Strategic Staff Solutions INC Full timeJob Description :Required Skills :Below are the additional details of this role :Capital Markets Domain knowledge is preferred. Knowledge of Information Technology Infrastructure Library (ITIL), integration across Incident, Problem & Change (IPC) Management. Knowledge about other products like BMC Control-M(CM), Cross File Transfer (CFT), Connect Direct and...
-
Lead Calypso L3 Support
2 weeks ago
Bengaluru, Karnataka, India NTT DATA Full timeSkill :: Lead Calypso L3 SupportExperience Range :: (-) YearsWork Location :: PAN INDIA.Job Description ::1) Supporting business on day-to-day Queries, resolution of business issues, maintaining a release cycle, enhancing and maintaining the Automation Regression Tool (CATT) Conducting detailed analysis of incidents, identifying patterns, and proposing...
-
Customer Support Engineer L1
2 weeks ago
Bengaluru, Karnataka, India Cuculus GmbH Full timeShape the utilities market of the future with usShape the utilities market of the future with us. Join our team as a full time Onsite Customer Support Engineer in Pune (m/f/d). This job is open to male/female/diverse.What is the role about?Respond promptly to customer issues, serving as the first point of contact for on-site support. Follow the defined...
-
MS Power BI Support Engineer
2 weeks ago
Bengaluru, Karnataka, India Swift Strategic Staff Solutions INC Full timeJob Description : Ready to work as a "Technical Support Engineer" providing support and services to global Microsoft Power BI Customers. Comfortable communicating with customers on phone/teams/emails and resolving their issues. Excellent communication skills needed to communicate with the customers across the Globe. Ready to relocate to Hyderabad and work...
-
iOS Developer Product
2 weeks ago
Bengaluru, Karnataka, India Recro Full timeJob Description: Strong working experience in IOS application development is a must. First-hand experience of native mobile apps using Swift must. Experience with Swift, RxSwift, Swift UI, Unit test. Strong system design and architecture skills - specifically for IOS. Curiosity to tinker around, explore new paradigms and strongest for continuous...
-
Staff Software Engineer
2 weeks ago
Bengaluru, Karnataka, India Commonwealth Bank Full timeOrganization:CommBank is dedicated to improving people's financial wellbeing, helping individuals and businesses progress towards their goals. Regardless of your role, your skills and energy contribute to our collective impact to achieve great things together.Impact & Contributions:Implement software engineering principles to drive business outcomes, while...
-
Associate - Projects
2 weeks ago
Bengaluru, Karnataka, India Cognizant Technology Solutions Full timeJD: A level only for BLR location. Build and maintain dev/lower env for SWIFT products like Alliance Access, Alliance Gateway,?and Alliance webplatform, swiftnet. Management of activities for HSM, O2M, Webaccess, GPI, virtual users and Fin Certificates. Must have knowledge of how to configure or upgrade Swift Alliance Access, Alliance gatway, Swiftnet, HSM...
-
Linux System Administrator
2 weeks ago
Bengaluru, Karnataka, India Intelli Swift Full timeRole : Linux System AdministratorJob Duties : Support all Compute/Storage/networking infrastructure issues. Support multisite, EDA infrastructure Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity Setup alerting, reports/dashboards for monitoring overall system health...
-
Software Engineer
2 weeks ago
Bengaluru, Karnataka, India solera Full timeSUMMARYThe Software Engineer is responsible to be focused on the development of mobile software applications. This person analyzes, designs, programs, and debugs software enhancements. Using XCode/Swift/SwiftUI/Objective-C programming language, will design and write code and perform testing and debugging of applications. Prepares documentation and procedures...
-
Software Engineer, Mobile
2 weeks ago
Bengaluru, Karnataka, India KeepTruckin Full timeWho we are:Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you...