Support Engineer L5

2 weeks ago


Bengaluru, Karnataka, India ADCI - Karnataka Full time
Selling on Amazon is one of Amazon's fastest growing businesses.

Since third-party sellers joined Amazon in 1999, they've grown to account for 58% of Amazon sales and are growing at 52% a year (compared to 25% for first-party sales by Amazon).

Third-party sellers reported $1.5 billion in sales during Prime Day 2018.

The Selling Partner Services team drives this multi-billion dollar business and develops solutions that enable millions of Selling Partners around the world to sell in Amazon Stores with access to 300 million active customers in more than 180 countries.

The team is focused on building new features and services to help Selling Partners grow with Amazon.

Our team is seeking engineers with broad technical skills to help us optimize how we synthesize massive amounts of data and complex business rules into mission critical financial information.

As a member of this team you will employ object oriented techniques in Java, and DynamoB, PostGres and ElasticSearch skills to help us support Amazon's next generation of selling partner services.

Along the way you'll gain and leverage a unique understanding of how works; from the numerous software systems that comprise the website's back-end, to the details of our business model, and the relationships we're establishing with an ever-growing network of selling partners who depend on to run their businesses.

The ideal candidate will draw upon exemplary analytical, critical thinking, and problem solving skills, and a passion for maintaining highly reliable, distributed systems which operate 24/7/365.

Successful members of this team collaborate effectively with internal end-users, aggressive cross-functional software development teams, and technical support/sustaining engineering teams to solve problems and deliver successfully against high operational standards of system availability and reliability.

We look for engineers who are excellent communicators, self-motivated, flexible, hardworking, and who like to have fun

Position Responsibilities:

Participate in the design, development, implementation, testing and documentation of large-scale, multi-tiered, distributed software applications, tools, systems and services using (Java, Object Oriented Design and Distributed Programming).

Translate functional requirements into robust, scalable, supportable solutions that work well within the overall system architecture. Participate in the full development cycle, end-to-end, from design, implementation, and testing to documentation, delivery and maintenance. Produce comprehensive, usable software documentation. Evaluate and make decisions around the use of new or existing software products and tools.

We are open to hiring candidates to work out of one of the following locations:
Bangalore, KA, IND

BASIC QUALIFICATIONS

  • 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings

PREFERRED QUALIFICATIONS

  • Knowledge of distributed applications/enterprise applications
  • Knowledge of UNIX/Linux operating system
  • Experience analyzing and troubleshooting RESTful web API calls

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