Customer Engagement Associate

1 week ago


Delhi, Delhi, India KAIZEN Asset Management Services Full time
KAIZEN Asset Management Services is a leading property management firm in Dubai, founded in 2006.

As the first ISO 9001:2015 certified provider, KAIZEN AMS offers comprehensive solutions in Property Management, Community Management, Owner Affairs, Unit Management, and Handover Services.

With an asset management portfolio valued at AED 19 billion across 130+ projects, KAIZEN AMS has established a distinguished brand and earned the trust of notable real estate clients in the UAE.As a Customer Engagement Associate, you will play a vital role in ensuring client satisfaction and retention.

You will be responsible for building and nurturing relationships with our clients, providing them with personalized support and guidance, and identifying opportunities to enhance their experience with our products and services.

ResponsibilitiesProactively engage with customers to understand their needs, preferences, and concernsBuild and maintain strong relationships with customers through regular communication and personalized supportProvide product information and guidance to customers to help them make informed decisionsIdentify opportunities to upsell or cross-sell additional products and services to customersCoordinate with internal departments to ensure timely and accurate delivery of servicesAddress customers inquiries and resolve any issues or complaints in a timely and professional mannerMonitor customer satisfaction and conduct customer satisfaction surveys to gather feedbackCollaborate with the sales and marketing teams to develop and implement customer engagement strategiesStay updated on industry trends, market conditions, and competitors to provide valuable insights to clients

RequirementsBachelor's degree in Business Administration or a related fieldProven experience in client engagement or customer relationship managementPreferably with Podcast & Webinar experienceStrong interpersonal and communication skills, with the ability to build rapport and effectively engage with clientsExcellent problem-solving and decision-making abilitiesAbility to multitask and prioritize tasks in a fast-paced environmentProficiency in using CRM software and Microsoft Office SuiteStrong attention to detail and organizational skillsHighly motivated and results-orientedAbility to work both independently and collaboratively in a team environmentProficient in creating and delivering engaging educational contentEffective at promoting event/seminars to maximize resident participationSkilled in project management and event organizationAdept with digital communication tools and platforms, such as Zoom and Microsoft TeamsStrong understanding of property management topics relevant to residents good to haveAbility to analyze feedback and data to enhance educational programs

  • Delhi, Delhi, India Arthan Full time

    About the role We are searching for a dynamic individual to fill the role of Senior Associate, Supplier Engagement for a groundbreaking initiative at the intersection of cooling, sustainability, and health impact within the organization. The focus is on saving over $100 billion in consumer spending, preventing 1 billion+ tonnes of emissions, and providing...


  • Delhi, Delhi, India Unstop Full time

    Unstop is hiring Associate Client Engagements Collaborate with the operations team to maintain a healthy delivery pipeline and ensure the timely delivery of client requirements within the agreed SLA Manage corporate campaigns, projects and engagements for brands like Tata, Reliance, L'Oréal, Flipkart, HUL, Uber and others Manage Projects, Engagements, User...

  • Engagement Manager

    1 week ago


    Delhi, Delhi, India MoEngage Inc. Full time

    About MoEngageMoEngage is a cutting-edge customer engagement platform designed for marketers and product owners who prioritize customer satisfaction. We specialize in delivering personalized communication at a large scale through various channels like mobile push, email, in-app messaging, web push, on-site messages, and SMS. Our AI-driven solutions help...

  • Engagement Manager

    1 week ago


    Delhi, Delhi, India MoEngage Inc. Full time

    About MoEngageMoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, on-site messages, and SMS. With AI-powered automation and optimization, brands can analyze audience behavior and engage...

  • Engagement Manager

    1 week ago


    Delhi, Delhi, India LTIMindtree Full time

    RESPONSIBILTIES15+ Years of experience in delivery management with 10+ years inIT services , preferably in BFS domainRooted in Delhi NCR, understands the customer behavior and talent dynamics of this marketSelf-driven individual who can drive and deliver engagements independentlyUnderstand the dynamics of matrix organizations and lead cross functional...

  • Engagement Manager

    1 week ago


    Delhi, Delhi, India LTIMindtree Full time

    15+ Years of experience in delivery management with 10+ years inIT services , preferably in BFS domainRooted in Delhi NCR, understands the customer behaviour and talent dynamics of this marketSelf driven individual who can drive and deliver engagements independentlyUnderstand the dynamics of matrix organizations and lead cross functional teamsHave exceled in...


  • Delhi, Delhi, India YV Ingenious Designs Private Limited Full time

    About the internship:Selected intern's day-to-day responsibilities include: 1. Handle incoming customer queries and inquiries received through WhatsApp chat, phone calls, Instagram comments, Instagram DMs, Facebook comments, Facebook chat, and other channels2. Engage with customers professionally and courteously, providing product information, answering...


  • Delhi, Delhi, India YV Ingenious Designs Private Limited Full time

    About the internship:Selected intern's day-to-day responsibilities include: 1. Handle incoming customer queries and inquiries received through WhatsApp chat, phone calls, Instagram comments, Instagram DMs, Facebook comments, Facebook chat, and other channels2. Engage with customers professionally and courteously, providing product information, answering...

  • Engagement Manager

    1 week ago


    Delhi, Delhi, India LTIMindtree Full time

    15+ Years of experience in delivery management with 10+ years in IT services, preferably in BFS domain Rooted in Delhi NCR, understands the customer behaviour and talent dynamics of this market Self driven individual who can drive and deliver engagements independently Understand the dynamics of matrix organizations and lead cross functional teams Have...


  • Delhi, Delhi, India TresVista Full time

    About Tres VistaTres Vista is a global enterprise offering a diversified portfolio of services that enables its clients to achieve resource optimization through leveraging an offshore capacity model.Tres Vista's services include investment diligence, industry research, valuation, fund administration, accounting, and data analytics.Tres Vista has more than...

  • Engagement Manager

    1 week ago


    Delhi, Delhi, India OnebyZero Pte Ltd. Full time

    Job DescriptionThe Role: Engagement ManagerAs an Engagement Manager, you will play a pivotal role in overseeing the successful execution of complex enterprise data and analytics/AI/ML projects in a cloud environment, particularly within telecommunications, banking, or retail sectors. You will be responsible for managing all aspects of the project, including...

  • Engagement Manager

    1 week ago


    Delhi, Delhi, India Thirdera Full time

    Thirdera is seeking a ServiceNow Engagement Manager who is experienced working with ServiceNow customers and has proven success estimating and managing scope, schedule and cost for complex ITIL and ServiceNow projects. The candidate will be fluent with current project management methods (agile, waterfall, etc.) and have the ability to leverage their key...

  • Engagement Manager

    1 week ago


    Delhi, Delhi, India Thirdera Full time

    Thirdera is seeking a ServiceNow Engagement Manager who is experienced working with ServiceNow customers and has proven success estimating and managing scope, schedule and cost for complex ITIL and ServiceNow projects. The candidate will be fluent with current project management methods (agile, waterfall, etc.) and have the ability to leverage their key...


  • Delhi, Delhi, India Bhanzu Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Learning Experience Manager. The primary responsibility of this role is to handle customer inquiries, process refunds, and implement retention strategies to ensure customer satisfaction and loyalty. The ideal candidate will possess excellent communication...


  • Delhi, Delhi, India Careers at Tide Full time

    Who are Tide:At Tide, we're on a mission to save businesses time and money. We're the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our...

  • LTV Sales Associate

    1 week ago


    Delhi, Delhi, India PloPdo Full time

    Job Title: Sales Associate at Educational Technology CompanyAre you a sales enthusiast with a passion for engaging customers and sharing product knowledge? We are looking for a Sales Associate to join our team and drive sales through effective communication and personalized assistance.Job Description:Drives sales through engagement of customers, push...


  • Delhi, Delhi, India timesjobs Full time

    Designation: Associate Customer SupportProcess: VoiceJOB SUMMARY:To handle queries and complaints from customers tactfully, provide excellent customer experience atevery interaction and ensure end to end resolution by taking complete ownership for the customer inevery transaction. The goal is to gradually achieve superior customer engagement and ensure...


  • Delhi, Delhi, India timesjobs Full time

    Designation: Associate Customer SupportProcess: VoiceJOB SUMMARY:To handle queries and complaints from customers tactfully, provide excellent customer experience atevery interaction and ensure end to end resolution by taking complete ownership for the customer inevery transaction. The goal is to gradually achieve superior customer engagement and ensure...


  • Delhi, Delhi, India Contlo Full time

    Contlois a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's own generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalized campaigns and automated customer journeys across various channels, including Email, SMS,...


  • Delhi, Delhi, India Bhanzu Full time

    Job Title:Customer Relationship Manager - USALocation:Bengaluru, IndiaShift Timing:Night Shift (US Hours)Job Type:Full-TimeJob Description:As a Relationship Manager, you will be the first point of contact for our US customers, handling inbound calls and tickets, conducting onboarding and feedback calls, and engaging in outbound activities. Your primary goal...