Customer Relationship Manager
1 week ago
Job Title:
Customer Relationship Manager - USALocation:
Bengaluru, IndiaShift Timing:
Night Shift (US Hours)Job Type:
Full-Time
Job Description:
As a Relationship Manager, you will be the first point of contact for our US customers, handling inbound calls and tickets, conducting onboarding and feedback calls, and engaging in outbound activities.
Key Responsibilities:
Handle incoming customer calls and tickets professionally.
Conduct customer onboarding calls for new customers.
Perform feedback and follow-up calls to gather insights and improve service.
Engage in outbound calling activities to support customer relationship initiatives.
Provide accurate information using appropriate tools and methods.
Resolve customer issues promptly, ensuring satisfaction.
Maintain detailed records of customer interactions.
Build and sustain strong relationships through open, interactive communication.
Requirements:
Proven experience in a customer-facing role, such as Relationship Manager or Customer Support Associate.
Excellent communication and interpersonal skills.
Strong ability to build rapport and trust with customers.
Familiarity with CRM systems and practices.
Ability to multitask, prioritise, and manage time effectively.
Willingness to work night shifts (US hours).
Must Have:
Excellent Communications skillsAt Least 1-2 years of work experienceWilling to work 6 days a week in a fast paced startup environmentProficiency with Google sheets/ExcelMust have a Laptop for official purpose
-
customer relationship manager
1 week ago
Delhi, Delhi, India IMTS Enterprise Solutions Pvt. Ltd. Full timeJob DescriptionSeeking a Customer Relationship Manager to maintain client relations, personalize solutions, collaborate with teams, identify upselling opportunities, monitor satisfaction, and stay informed about industry trends.Requirements - Graduate in any discipline- Good communication & Interpersonal skills- Experiencein handling customer...
-
Customer Relationship Manager
1 week ago
Delhi, Delhi, India BOOM HR SOLUTION Full timeJob DescriptionDesignation : Customer Relationship ManagerQualification : Any DegreeExperience: 3 years in Customer ServiceSalary: 15000Skills : Knowledge in Excel, e-mail, CRM Applications, ERP SystemLanguage : Hindi & English FluencyAny other language is preferred.Timing : 9.30 Am – 7.00 PmLocation: Karur.Job Desvription :Provide customer service over...
-
Customer Relationship Management Manager
1 week ago
Delhi, Delhi, India UNISON INTERNATIONAL CONSULTING (The Recruitment Company) Full time*Job Opportunity Alert We are excited to announce an outstanding opportunity for a skilled and passionate professional to join our prestigious beauty brand as the CRM & Loyalty Manager. If youhave a strong background in customer relationship management (CRM) and loyalty program management, this role could be your ideal match Position: CRM & Loyalty Manager...
-
Customer Relationship Manager
1 week ago
Delhi, Delhi, India BOOM HR SOLUTION Full timeJob DescriptionDesignation : Customer Relationship ManagerQualification : Any DegreeExperience: 3 years in Customer ServiceSalary: 15000Skills : Knowledge in Excel, e-mail, CRM Applications, ERP SystemLanguage : Hindi & English FluencyAny other language is preferredTiming :9.30 Am – 7.00 PmLocation: KarurJob Desvription :Provide customer service over the...
-
Relationship Manager
1 week ago
Delhi, Delhi, India Avani Consulting Full timeCompany Description Avani Consulting is a fast-growing Recruitment Consulting company based in New Delhi. We provide end-to-end Recruitment Search and Selection services to our clients, specializing in Mid, Senior, and Top Management recruiting. Our mission is to support our clients in their regular recruitment, manpower planning, and critical hiring needs,...
-
Relationship Manager
1 week ago
Delhi, Delhi, India Avani Consulting Full timeCompany DescriptionAvani Consulting is a fast-growing Recruitment Consulting company based in New Delhi. We provide end-to-end Recruitment Search and Selection services to our clients, specializing in Mid, Senior, and Top Management recruiting. Our mission is to support our clients in their regular recruitment, manpower planning, and critical hiring needs,...
-
Business Development Executive
1 week ago
Delhi, Delhi, India Tax Manager Full time, a subsidiary of Rising Advisory Services Pvt. Ltd., is a leading player in the financial advisory sector, providing a wide range of services including Accounts Management, GST Services, Company Registration, TDS, and Tax Management. With over 10 lakh individual tax filers and 2000 businesses registered with us, we cater to the needs of individuals and...
-
Relationship Manager
1 week ago
Delhi, Delhi, India Mahindra Holidays & Resorts India Limited Full timePosition Name Relationship Manager / Sr. Relationship ManagerEducation Min. GraduateExperience – Minimum 1 year experience in direct salesPreferred Industry Pharmaceutical, Insurance, Education Sector, Home Loans, Real Estate, Telecom, BFSI, EcommerceJD for Relationship Manager / Sr.Relationship ManagerJob Purpose:To make powerful and successful sales...
-
Relationship Manager
1 week ago
Delhi, Delhi, India YES BANK Full timeCore Responsibilities **Relationship Management:** - Managing the banking and investments relationship of YES FIRST clients and responsible for overall growth of Liabilities & Investment business from HNI segment - Develop, manage, and expand YES FIRST customer relationships by providing service level which exceeds client expectations of most important...
-
Relationship Manager
1 week ago
Delhi, Delhi, India Jobberman Full timeJob DescriptionJob Title:Relationship ManagerJob Summary:As a Relationship Manager, you will play a critical role in the bank's success by managing and developing relationships with clients. Your primary responsibilities will involve growing and maintaining a profitable portfolio of banking customers, providing personalized financial advice, and ensuring a...
-
Relationship Manager
1 week ago
Delhi, Delhi, India Quotient Consultancy Full timeOpening in one of the reputed bank.Job DescriptionThe ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially,...
-
Relationship Manager
1 week ago
Delhi, Delhi, India Passionmojo Pvt Ltd Full timeJob Title:Relationship ManagerExperience : 3-5 yearsIndustry : InsuranceJob Type : Full timeWorkplace : On-SiteJob DescriptionThe Relationship Manager will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met and exceeded. This role involves acting as the primary point of contact for clients, managing...
-
Relationship Manager
1 week ago
Delhi, Delhi, India Talent Corner HR Services Pvt Ltd Full timeRole: Relationship ManagerLocation: Andheri, MumbaiJob Description:Managing relationships with customersIdentifying and communicating customer needsEnsuring customer satisfactionResolving customer issues and concernsDeveloping and implementing marketing strategies to grow the customer baseUnderstanding the Financial MarketsBeing responsible for generating...
-
Relationship Manager
1 week ago
Delhi, Delhi, India Antal International Full timeJob Description Job Description Relationship Manager About ANTAL Antal International is a 30-year-old global executive Search and Placement firm with a network of over 800 people across 35+ countries originally based out of UK. We at Delhi office specialize in the fields of IT, ITES with focus on SAP resources. We work with various SAP Partner...
-
Relationship Manager
1 week ago
Delhi, Delhi, India YES BANK Full timeCore ResponsibilitiesRelationship Management :Managing the banking and investments relationship of YES FIRST clients and responsible for overall growth of Liabilities & Investment business from HNI segmentDevelop, manage, and expand YES FIRST customer relationships by providing service level which exceeds client expectations of most important customer...
-
Customer Relationship Executive
1 week ago
Delhi, Delhi, India StraightArc Technologies Pvt Ltd. Full timeJob Title: Customer Relationship ExecutiveCompany BioStraightArc Technologies (P) Ltd. is known for innovative technologies that solve problems for a wide range of industries, and we need a new problem-solver to take the reins. We're seeking a highly skilled Customer Relationship Executive who has the business knowledge and technical expertise to implement...
-
Wealth Relationship Manager
1 week ago
Delhi, Delhi, India upGrad Rekrut Full timeRelationship Management South MUMBAI Region Managing the banking and investments relationship and responsible for overall growth of Liabilities & Investment business from branch/retail customers Develop, manage, and expand customer relationships by providing service level which exceeds client expectations of most important customer segment Identify current...
-
Relationship Manager
1 week ago
Delhi, Delhi, India Passionmojo Pvt Ltd Full timeJob Title:Relationship ManagerExperience : 3-5 yearsIndustry : InsuranceJob Type : Full timeWorkplace : On-SiteJob DescriptionThe Relationship Manager will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met and exceeded. This role involves acting as the primary point of contact for clients, managing...
-
Relationship Manager
1 week ago
Delhi, Delhi, India Arting Digital Private Limited Full timeJob DescriptionPosition Title: Relationship ManagerCTC: 5LPAExp:2-4 Yrs of Sales experienceLocation: Delhi NCRWorking Mode: OnsitePrimary Skill: Effective communication, Basic Knowledge of Mutual FundsGood to have: Presentation skillsQualification: Any Graduate/Post Graduate/MBARoles and Responsibilities:-Role is to increase client base and maximize sales by...
-
Relationship Manager
1 week ago
Delhi, Delhi, India Talent Corner HR Services Pvt Ltd Full timeRole: Relationship ManagerLocation : Andheri, MumbaiJob Description:Managing relationships with customersIdentifying and communicating customer needsEnsuring customer satisfactionResolving customer issues and concernsDeveloping and implementing marketing strategies to grow the customerbaseUnderstanding the Financial MarketsBe Responsible to invent ideas for...