Work Force Manager

1 week ago


Pune, Maharashtra, India Coforge Full time

Title:

Group Manager- WFMSkills:

Resource Deployment & Work Force ManagementExperience:

10-15 yearsLocation:
Pune

We at Coforge are hiring Work Force Managers with the following skillset

Responsible for Resource fulfilment and managing operational efficiencies within Vertical / Service Line.

He / She will partner with business to ensure fulfilment at required rates to ensure revenue growth and also govern set of parameters to ensure profitability.

Partner with Business for Resource forecasting, Review of demands in line with overall revenue growth of the unit.
Strategize, Implement and track resource fulfilment within the group.
Plan for external hiring and training based on the roll off and bench.
Track and Monitor Utilization. Suggest and implement plans for improvement of utilization.
Govern bench & implement measures to be at the optimal number and at the optimal bench cost.
Movement of people between offshore and onsite.
Tracking of Unbilled / Buffer resources.
Collaborate with vertical / service line leadership and all enabling functions.
Build and manage high performing team.
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