B2B Account Specialist
1 week ago
Job title
B2B Account Specialist
Summary of job role and place in organization
You will mainly be responsible to nurture the new joined accounts and help them to get started selling. You will identify potential accounts and work with the account manager from Europe to grow sales for more accounts in the responsible countries.
Purpose of the job
- more selling accounts in your responsible countries.
- the new accounts to start selling and reduce drop-out rate.
- the potential accounts and provide more accounts for account manager to grow.
Responsibilities/core tasks
- every joined new account and analyze the potentiality.
- the meeting with the new account and help them understand the process.
- trace the progress from the new account and make sure the new account starts selling.
- bestsellers to provide more insights to the new accounts.
- the new account first orders to ensure good experience.
- solve the escalated issues from new accounts.
- product guide to help new accounts understand what to sell in different seasons.
- sales insights by analyzing the sales report after nurturing period.
- the weekly update meeting with the account manager, including the new accounts progress, latest issue.
- work with presales team to on-board more potential partners.
Competences (knowledge, skills and personal abilities)
Individual / job specific:
- Result oriented, Negotiating skills
- degree in business studies or other related studies.
- verbal and written communication skills in English.
- with Microsoft Office and advanced excel skills are preferred, knowledge about XML and data feeds is a plus.
- to quickly learn and work with new backend systems and software.
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