Dgm - Regional Operations

1 week ago


Kolkata, West Bengal, India DP World Full time

ROLES & RESPONSIBILITIES

Key responsibilities

  • Responsible for planning and executing Operations of the region.
  • Implementation of SOPs, quality service standards, transit time. Productivity and operations improvement and people management.
  • Timely connection and retrieval of the load in the scheduled routes (Road and Air network).
  • Resolution of queries, Improve SOPs, policies, and practices to achieve the company's goals and ensure branches / hubs adhere to companywide laid down rules and guidelines
  • Work handinhand with top management (serving as a link between them and the hubs / branches) in order to develop and implement new plans/ideas that will enhance the operations of the company at large
  • Can independently identify upstream and downstream operational problems and escalate them to the appropriate resource before they become projectthreatening.
  • Excellent Leadership skills to keep employees motivated, resolve conflicts, and make hard decisions.
  • Identifies underperforming areas and suggest improvements or resolutions to problems, suggest plans to control cost & improve service level.

QUALIFICATIONS & COMPETENCIES

  • MBA or Post-Graduate, with deep understanding of Logistics Operation
  • Minimum of 7 9 years of experience in Logistics Operation
  • Good communication skills backed by strong listening skills to develop and maintain good working relationships with internal and external stakeholders.
  • Demonstration of strong planning skills essential and good project management skills
  • Good interpersonal skills and ability to effectively work with/coach senior leadership.
  • Strong desire to improve our service, products, and processes, with ability to drive continuous improvement.
  • Ability to work across the business to implement and execute change.
  • Ability to impact organization results through influence across organizational boundaries.
  • Strong networker, influencer, and team player.

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