Lead Fintech Cloud Platform Operation Lead

1 week ago

Mumbai, Maharashtra, India Nasdaq Full time
Why Nasdaq
When you work at Nasdaq, you're working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we're all valued for our unique perspective.
Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.
Here, we're committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients.

What we offer

Nasdaq Fintech Division is an integral part of Nasdaq's growth and success. This division's mission is to continuously enhance the customer experience in how they consume the software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating us from our competition and chipping in to the net growth of our business while offering excellent career development opportunities.

We are looking for a Lead Analyst in our Fintech Platform Operations organization , responsible for ensuring the highest customer satisfaction possible for services delivered to our Cloud customers. As a senior member of the team covering Tier2 and Tier3 operational activities and collaborating with other members of the Platform Operations team distributed worldwide, you will ensure contractual SLAs are met, efficient standard methodologies are built and adhered to, knowledge within the team is maintained and up to date, partner concerns are given the right level of attention, and operations staff are provided with optimal environments to perform their work. You will need to think strategically about the overall business, review end-to-end processes and contribute to defining groundbreaking projects that will mature the Adenza cloud services organizations into a best-in-class provider, collaborating and working multi-functionally with teams across Nasdaq Fintech division including R&D, security, product support, and customer delivery.

What you will do

Provide a technical partner concern point for critical production issues and drive partner concern/resolution of problems to Support and Engineering teams Facilitate planning and execution of disaster recovery tests and other BCP activities Actively participate in the execution and evolution of Incident management and knowledge management processes Drive the culture of "security first" and continuous improvements Provide technical expertise and guidance to the team Identify, design and implement technical and process improvements to improve service delivery metrics.

What We Expect

Bachelor's degree with a major in Information Technology, Computer Science, or a related field 10-15 years of relevant professional industry experience in managing 24x7x365 mission-critical environments Proven leadership and interpersonal skills with a strong customer-focus mindset Open-minded and able to think out of the box to come up with creative and innovative solutions/processes Good understanding of ITSM processes and department-level KPI reporting Expert level knowledge of TCP/IP, firewalls, VLAN, VPN, HTTP(S), and SSH Expert level knowledge of Various Linux distros and Windows administration Experience of containerized architecture principles and associated operational processes Understanding Java J2EE applications, JVM tuning, JConsole, JMX, and other Java tools. Experience with application streaming technologies (Citrix) Expert level knowledge of IBM MQ or Other JMS services Familiarity with Oracle, PostgreSQL, or other RDBMS Desirable: Information Technology Infrastructure Library (ITIL) Certification Current experience with terraform, bash or python scripting Desirable: AWS, Azure, OCI certifications

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

  • Lead Cloud

    1 week ago

    Mumbai, Maharashtra, India Jio Full time

    Company OverviewJio is the powerhouse behind India's leading telecom operator with 400 Million+ customers. We offer solutions for B2C and B2B, including end-to-end 5G solutions and cloud-native platforms. Our products are deployed on public or private cloud environments, providing cutting-edge services for a wide range of customers.Job OverviewLead Cloud...

  • Program Lead – Cedar-IBSi FinTech Lab

    1 week ago

    Mumbai, Maharashtra, India Cedar Management Consulting International Full time

    Role: Program Lead – Cedar-IBSi FinTech LabLocation: Mumbai (travel required)About Cedar Group:Cedar Management Consulting International ( is a global boutique management and technology consulting firm with offices globally. Since 1985, Cedar's team has been assisting clients in the area of strategy, process, strategic human capital, and business...

  • Program Lead – Cedar-IBSi FinTech Lab

    1 week ago

    Mumbai, Maharashtra, India Cedar Management Consulting International Full time

    Job Title: Program Lead – Cedar-IBSi FinTech LabLocation: Mumbai (travel involved)About Cedar Group:Cedar Management Consulting International is a specialized global management and technology consulting firm with a presence worldwide. Since 1985, Cedar's team has been supporting clients in strategy, processes, human capital, and business technology, across...

  • Inside Sales Manager

    1 week ago

    Mumbai, Maharashtra, India LEAD School Full time

    To engage with potential partner schools remotely and convert them to hot leads or close the finaldeal. Demonstrating superior product knowledge to answer customer questions and inquiries. Building relationships with potential customers to establish trust and rapport. Nurture leads with the goal of converting them to customers. Closing customer...

  • Lead - Cloud Services Engineer, FinTech

    1 week ago

    Mumbai, Maharashtra, India Nasdaq Full time

    Your roleand responsibilities:With 8+ strong experience in testing the deployment of complex applications in cloud environmentYou will lead a team of QA professionals responsible of automating capcloud sanity checks and tests.In this role, you will have the opportunity to work with different cloud teams including operations, support and engineering.You will...

  • Inside Sales Manager

    1 week ago

    Mumbai, Maharashtra, India LEAD School Full time

    To engage with potential partner schools remotely and convert them to hot leads or close the finaldeal. Demonstrating superior product knowledge to answer customer questions and inquiries. Building relationships with potential customers to establish trust and rapport. Nurture leads with the goal of converting them to customers. Closing customer...

  • Inside Sales Manager

    1 week ago

    Mumbai, Maharashtra, India LEAD School Full time

    To engage with potential partner schools remotely and convert them to hot leads or close the finaldeal. Demonstrating superior product knowledge to answer customer questions and inquiries. Building relationships with potential customers to establish trust and rapport. Nurture leads with the goal of converting them to customers. Closing customer...

  • Inside Sales Manager

    1 week ago

    Mumbai, Maharashtra, India LEAD School Full time

    To engage with potential partner schools remotely and convert them to hot leads or close the finaldeal. Demonstrating superior product knowledge to answer customer questions and inquiries. Building relationships with potential customers to establish trust and rapport. Nurture leads with the goal of converting them to customers. Closing customer...

  • Community Management Internship

    1 month ago

    Mumbai, Maharashtra, India Ladies Who Lead Full time

    About the internship:This is a full-time role for a community relations intern at Ladies Who Lead. Selected intern's day-to-day responsibilities include community engagement, communication, community outreach, and event operations assistance. This is a hybrid role, primarily located in Mumbai, with some flexibility for remote work. > Only those candidates...

  • Community Management Internship

    1 week ago

    Mumbai, Maharashtra, India Ladies Who Lead Full time

    About the internship:This is a full-time role for a community relations intern at Ladies Who Lead. Selected intern's day-to-day responsibilities include community engagement, communication, community outreach, and event operations assistance. This is a hybrid role, primarily located in Mumbai, with some flexibility for remote work. > Only those candidates...

  • Community Management Internship

    4 weeks ago

    Mumbai, Maharashtra, India Ladies Who Lead Full time

    About the internship:This is a full-time role for a community relations intern at Ladies Who Lead. Selected intern's day-to-day responsibilities include community engagement, communication, community outreach, and event operations assistance. This is a hybrid role, primarily located in Mumbai, with some flexibility for remote work. > Only those candidates...

  • Midas Fintech Solutions

    4 weeks ago

    Maharashtra/Mumbai, Maharashtra, India Midas Fintech Solutions Private Limited Full time

    Position Overview : As the CTO, you will be responsible for shaping our technology strategy, leading the technology team, and driving innovation in Fintech & Edtech. You will play a crucial role in shaping our product roadmap, ensuring scalability, security, and reliability of our technology infrastructure, and driving technological innovation to achieve our...

  • Midas Fintech Solutions

    2 months ago

    Maharashtra/Mumbai, Maharashtra, India Midas Fintech Solutions Private Limited Full time

    Position Overview : As the CTO, you will be responsible for shaping our technology strategy, leading the technology team, and driving innovation in Fintech & Edtech. You will play a crucial role in shaping our product roadmap, ensuring scalability, security, and reliability of our technology infrastructure, and driving technological innovation to achieve our...

  • Senior Software Engineer Technical Lead

    1 week ago

    Mumbai, Maharashtra, India Knight FinTech Full time

    Software Technical LeadJOB DESCRIPTIONWe are looking to onboard highly skilled individuals who are eager to take on cutting-edge challenges and join one of the fastest-growing FinTech companies in the Lending/Treasury industry.JOB ROLEWrite clean, scalable code using latest Microsoft technologiesHands on experience in C#, .NET MVC / .NET Core, Web API, Ajax...

  • Lead Cloud Security Engineer

    1 week ago

    Mumbai, Maharashtra, India Dew Software Full time

    Dew Software is seeking a highly skilled and motivated Lead Cloud Security Engineer to join our dynamic team. As a leading player in the Digital Transformation space, we take pride in our commitment to quality and excellence. Our organization operates from 14 development centers spanning 9 countries, allowing us to leverage diverse talent and expertise from...

  • Senior Engineering Manager

    1 week ago

    Mumbai, Maharashtra, India m2p fintech Full time

    Senior Engineering Manager - Product 12+ yearsM2P Fintech is looking for a talented and experienced Engineering Manager to drive new initiatives from scratch across cross functional teams and to rollout business transformational programs. In this role, you will build and grow a new team of SDEs with the help of Leads and SDMs. You and your team will work...

  • Operations Lead

    1 week ago

    Mumbai, Maharashtra, India Capgemini Full time

    Job description The OL is accountable for delivering the Datacenter run services towards a client or a specific set of clients Primary KPI's Delivering Server, Storage, Backup, Middleware, Database, Virtualization, Citrix, Cloud, WPS, Batch run services according to SLA Achievement cost & efficiency savings Typical General Responsibilities of the Operations...

  • Operations Lead

    1 week ago

    Mumbai, Maharashtra, India Capgemini Full time

    Job description The OL is accountable for delivering the Datacenter run services towards a client or a specific set of clients Primary KPIs Delivering Server, Storage, Backup, Middleware, Database, Virtualization, Citrix, Cloud, WPS, Batch run services according to SLA Achievement cost & efficiency savings Typical General Responsibilities of the...

  • Cloud Lead

    1 week ago

    Mumbai, Maharashtra, India Skilltasy Full time

    Greetings from Skilltasy We are hiring for Role Cloud Lead Experience 815years Location Hyderabad/Mumbai Job TypePermanent Musthave experience in Vmware cloud NSX NSXT. If Interested please share profile to You can registeron for more job opportunities

  • Specialist - Cloud Operations, FinTech

    1 week ago

    Mumbai, Maharashtra, India Nasdaq Full time

    Why NasdaqWhen you work at Nasdaq, you're working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting...