Cec Non 811 Vkyc-officer-customer Experience

Video KYC Process Team Coach - **Digital Banking-811DepartmentRetail Liabilities | Digital BankingLocationMumbai, ThaneNumber of PositionsMultiplePosition Grade**M2**Job Role: - Directs, administers and controls the day to day operations and activities of process:- Provides leadership, support and guidance to team:- Ensures compliance to guidelines and...

Job Title: Quality Auditor Job Category: Service Excellence Department/Group:Customer Experience CentreJob Code/ Req#: Location: Mumbai Travel Required: Yes Level/Salary Range: DM/AM Position Type: Full Time HR Contact: Date Posted:Job DescriptionRole and ResponsibilitiesConduct audits on an inbound, outbound, chat and other customer interaction channels in...

Job RoleØ The role is to call customers who have provided negative feedback in the Net Promoter Score survey. Probe the customer to clarify the issues mentioned by them and record any new/other issues that the customer has. Should be able to classify the issues raised by customers into relevant themes (Request/ Query/ Complaint) and direct the issue to the...

**Job RoleØ To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalatedØ Seek advice and escalate the issue to relevant teamsØ Co-ordinate and follow up with support teams for resolution of customer complaintsØ To ensure that customers do not have to approach senior management for resolution of...

**Job Description Graduate Atleast 12 years' experience with 6 months which should to be in customer service role Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flair for Sales Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be...

Role : Customer Experience Officer Function : Customer Service Work Location Thane-Mumbai- Primary ResponsibilitiesEligibility/Job requirements:Responsibilities: Responsible for interacting with PAN India customers/prospects of Liberty General Insurance. Responsible for out calling PAN India customers/prospects of Liberty General Insurance. Responsible for...

Job Role: Video call customers to complete the Full KYC Verify the details submitted by the customer while opening the account and Documents submitted are matching Ensure VKYC is completed by the Right Party only Should maintain a good relationship with the customer throughout the KYC process. Crosssell other banking products. Give complete and correct...

Job Role: Periodic extraction and publishing of MIS/Reports/Dashboard/Info graphs and Dumps Ensure Data's are provided to the top management on time and make certain the accuracy of data Maintain Timely submission and circulation of Data to the stake holders of below mentioned data Ensure data are provided for compliance and Audits and RCSA and related...

Fresher Graduate Preferably 04 years with 6 months which should to be in customer service role Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9 hours shift Good listening skills...

Grade : M1/M2- Good communication skill- should be fluent in Hindi ,English and minimum one southern language. Should have good convincing skills Manage, handle & deliver the target assigned Maintain, and deliver high standards of sales & service Outbound Calling for POS and POS related products Sales and revenue through service and enhanced customers...

CUSTOMER CARE SUPPORT (WORK FROM OFFICE)AGE LIMIT :19 TO 32REQUIRED CANDIDATES FOR REAL ESTATE DOMAINSHIFT TIMINGS: DAY ROTATIONALELIGIBILITY CRITERIA:REQUIRED CANDIDATE FROM SAME BACKGROUND WITH EXCELLENT COMMUNICATION VERSANT 6HR ROUND WILL BE CONDUCTED TELEPHONIC FOR FURTHER ROUND CANDIDATE HAS TO BE THERE IN THE OFFICEREQUIRED IMMEDIATE JOINERSALARY...

Taking care of workshop.Making entries of every inward & outwards.Maintaining data.Follow up for payment.Handling customers queries and forwarding to technicians.Handling calls.Attending walk-in customers.Job Location: Mira-Bhayander. New Goldnest.Office timing : 10.00AM to 8.00PM.Salary: ₹8, ₹10,000.00 per monthSchedule: Flexible shift Morning...

Hiring for Manager Legal (Non Litigation) Brief Description about Avenue Supermarts Limited (DMart):Avenue Supermarts Limited, is a two-decade old company and is into retail business. Avenue Supermarts Limited operates one of the leading and popular supermarket chains under the brand name "DMart" and has currently 350 stores operational in 12 States of...

Job Role:Customer Support Representative - TelecallingSkills: Excellent English Communication - V5 EnglishFreshers/ExperiencedBlended process (Voice+Non Voice)Shift Timings : 10.00am -07.00pm1 Day Rotational Week OffMandatory Work From OfficeJob Location: Wagle Estate - ThaneSalary : 21,000 CTCIf Interested, reach out to *Job Types: Full-time,...

Job Role:Manage the K-VRM desk. Ensure all request received are actioned within TAT.Maintain & release K-VRM dashboard.Manage the VRM inbound helpline, both mapped & unmapped customers.Assist the team coach with OJT incase batch > 12 officers.To take customer escalations on calls taken by new officers.Ensure workstation and system IDs readiness.Adherence to...

PPFAS Asset Management (PPFAS AMC) has been promoted by Parag Parikh Financial Advisory Services Pvt. Ltd. (PPFAS Ltd.), a boutique investment advisory firm incorporated in 1992. PPFAS Ltd. is also amongst India's earliest SEBI Registered Portfolio Management Service (PMS) providers. Handling Customer Queries via different channels. Accepting Transactions at...

Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage...

Job PurposeAs a part of the Sales Team, you will play a fundamental role in bringing new sales and business for the organisation.Key Responsibilities Responsible for managing the entire customer lifecycle for customers Develop new accounts and build a strong lead pipeline through customer visits/ calls/ Trade fairs/ Conferences Build and deliver technical...

We are looking for Experienced Male Candidate who want to pursue a career in Sales/Marketing in loans.As a sales executive, candidate will use his knowledge along with sales skills to provide advice and support on a range of Services in different type of loans i.e working capital loans, Business Loan, Home loans and Construction Finance to the existing & new...

The Site Safety Officer will be responsible for partnering with a site operations team in a Fulfillment Center to execute company safety policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic...