Sales Executive

2 weeks ago


Thāne, Maharashtra, India Reflective Customer Solutions Full time

Responsibilities:

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication "scripts" when handling different topics
  • Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative target

Requirements and skills

  • Previous experience in a sales and lead generation
  • Track record of overachieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multitask, set priorities and manage time effectively
  • High school degree

Salary:
From ₹30,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Paid time off
  • Provident Fund

Day range:

  • Monday to Friday

Shift:

  • Night shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Thane, Thane , Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:

  • Higher Secondary(12th Pass) (preferred)

Experience:

  • Sales: 2 years (preferred)
  • Lead generation: 1 year (preferred)
- total work: 3 years (preferred)

Language:

  • English (preferred)
  • French (preferred)

Shift availability:

  • Night Shift (preferred)
  • Overnight Shift (preferred)

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