Demand Manager
2 weeks ago
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Role and key Responsibilities:
- Develop and maintain a comprehensive forecasting model, using regression analysis knowledge
- Utilize Workforce Management tools to forecast call volume, AHT, and shrinkage to create staffing requirements
- Collaborate with tactical Workforce teams
- Determine yearly, monthly, daily and intraday staffing requirements by gathering data on contact center statistics, marketing campaigns, system events, etc.
- Coordinate and facilitate collaboration with Operations leadership, Marketing, Human Resources, Finance, IT, other outsourced partners to capture forecast and staff impacting activities
- Manage forecast results by providing feedback, input and reporting to business partners to develop more scientific and accurate forecasting methodology
- Align call demand with agent supply to achieve key performance objectives (service level, utilization, budgeting, etc.)
- Provide long-term forecasts to Operations leaders and product owners in support of future strategic initiatives
- Conduct workforce simulations to provide advice regarding the impact of business strategies within contact centers
- Provide medium and short term forecast to account for changes in campaigns or volume disruptors
Key skills and knowledge:
- Develop and maintain a comprehensive forecasting model using Regression, Time Series.
- Liaising with stakeholders with regards to Forecast generated and making adjustments if required.
- Experience normalizing and utilizing historical data for forecasting
- Strong business acumen combined with exceptional communication skills
- Exceptional analytical, problem solving and decision-making skills
- A deep understanding of numbers and ability to use statistical modeling
- Ability to provide business insight to multiple levels of management with appropriate level of detail
- Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment
- Highly skilled in Mathematical and Statistical modelling (Rstudio, python)- good to have
Qualification : Graduate
Disclaimer:-
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for 'recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'
Location:
IND Gurgaon Building F, Tower DLanguage Requirements:
Time Type:
Full time-
Demand Planner
1 week ago
Gurgaon, Haryana, India Whirlpool Full timeRequisition ID: 62201ABOUT WHIRLPOOL CORPORATION:The team you will be a part of:The Material Management team is responsible for inventory audits and maintaining inventory at optimum levels. Develops procedures to enhance the effectiveness of inventory control programs. Coordinates with relevant departments to schedule, audit, and reconcile periodic physical...
-
Manager Demand Planning
1 week ago
Gurgaon, Haryana, India Michael Page Full timeLead the demand planning for one of the largest FMCG companies globally. Excellent growth trajectory, benefits and flexible work environment. About Our Client One of the largest FMCG/Food manufacturing companies' globally. Job Description Reporting to the Head Planning, you will be responsible for: Driving the attainment of company...
-
Demand Planner
2 weeks ago
Gurgaon, Haryana, India Hewlett Packard Full timeJob SummaryResponsibilities Develop and maintain demand forecasts based on historical shipment/order data, market trends, and input from Markets and Statistical forecast teams. Project Manage, demand planning transformation project. Collaborate with Markets, Business Management and Product Marketing to understand market demand and sales projections. Monitor...
-
Demand Generation Marketing
2 weeks ago
Gurgaon, Haryana, India Procol Tech Full timeProcol is India's fastest-growing procurement technology company.Founded in 2018, Procol's solutions have been securely deployed at many $1B= global companies helping procurement teams reduce costs, digitize procurements, and improve compliance byWe're a team of ex-Google New York, Zomato, OYO who've worked at high-impact, growth companies and believe that...
-
Demand Planner
2 weeks ago
Gurgaon, Haryana, India Paradise Placement Consultancy Full timeJob Description: Job description Manage global monthly sales forecast process and the sales forecast quality Build Baseline forecast & challenge and consolidate the promotions and new launch forecast projected by marketing and commercial planning teams Ensure the global sales forecast consistency, through the building of a consensus between...
-
Demand Generation Specialist
1 week ago
Gurgaon, Haryana, India Markeeters Full timeJob DescriptionResponsibilities: Develop and execute data-driven B2B SaaS demand generation strategies: Leverage your industry knowledge to tailor campaigns using email marketing tools, CRM customer profiling, LinkedIn outreach (including Sales Navigator and Ads), and other relevant channels. Your goal is to drive targeted lead generation and customer...
-
Team Lead, Demand Generation
2 weeks ago
Gurgaon, Haryana, India Cvent Full timeKey Responsibilities:1. Campaign Strategy and Execution: Develop and execute annual plans for demand generation campaigns across various marketing tactics. Collaborate with the marketing teams to create compelling and targeted messaging and content for each campaign.2. Lead Generation and Nurturing: Develop and oversee the execution of demand generation...
-
Team Lead, Demand Generation
1 week ago
Gurgaon, Haryana, India Cvent Full timeKey Responsibilities:1. Campaign Strategy and Execution : Develop and execute annual plans for demand generation campaigns across various marketing tactics.Collaborate with the marketing teams to create compelling and targeted messaging and content for each campaign.2. Lead Generation and Nurturing : Develop and oversee the execution of demand generation...
-
HILTI - Head - Demand & Supply Planning
1 week ago
Gurgaon, Haryana, India Hilti India Pvt. Ltd. Full timeWhat is the role?Join us as a Head-Demand and Supply Planning at Hilti India, to build a global career. As the Head of Demand and Supply planning, you will have full ownership of the demand planning, forecasting, sales & operations planning, Supply planning and inventory management. Collaborating closely with various teams, you'll be responsible for...
-
Demand Supply Planning Manager
2 weeks ago
Gurgaon, Haryana, India A MNC Manufacturing Company Full timeRole : Manager, Materials ManagementExp : 5 Years+Qualifications : Full time MBA from Tier1/Tier2 institutesLocation : GurgaonWork Mode: Hybrid (2 days WFO)Key Skills: Demand Planning, Sales Forecasting, Inventory PlanningWhat is the role?Collaborate with Sales and Marketing to develop a sales forecast guiding the Supply Chain for targeted sales and delivery...
-
Demand Supply Planning Manager
2 weeks ago
Gurgaon, Haryana, India A MNC Manufacturing Company Full timeRole: Manager, Materials ManagementExp: 5 Years+Qualifications: Full time MBA from Tier1/Tier2 institutesLocation: GurgaonWork Mode: Hybrid (2 days WFO)Key Skills: Demand Planning, Sales Forecasting, Inventory PlanningWhat is the role?Collaborate with Sales and Marketing to develop a sales forecast guiding the Supply Chain for targeted sales and delivery...
-
Supply Demand and Procurement Executive
1 week ago
Gurgaon, Haryana, India Ripplewalk Full timeRole Overview:The Supply Demand & Procurement Manager is responsible for overseeing the supply chain operations, including demand forecasting, procurement, logistics, and warehouse management. This role ensures efficient and cost-effective management of the supply chain to support multiple base kitchens and outlets (takeaway and dining).Daily...
-
Gurgaon, Haryana, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Powered by our purpose - the relentless pursuit of a world that works better for people - we...
-
Stryker - Lead/Planner - Demand & Distribution
2 weeks ago
Gurgaon, Haryana, India Stryker Global Technology Center Pvt Ltd Full timePosition Summary:Demand & Distribution planning involves monitoring Demand, Supply & Inventory management, working closely with key stakeholders internally (Sales, Marketing, Finance) and externally (Global supply chain).Essential Duties & Responsibilities:Key Responsibilities Area: Focus on improving the forecasting process by engaging local & regional...
-
Gurgaon, Haryana, India Redington Limited Full timeKey Purpose for the JobDemand Generation Executive is responsible for generating sales leads through inbound communication like calls, WhatsApp messages, emails, form fills and through outbound communication like cold calls. Leads are managed through a CRM software and relevant reports have to be generatedKey Responsibilities Generate leads through...
-
Manager - Demand & Distribution Planning
1 week ago
Gurgaon, Haryana, India Stryker Full timeAs a member of our Supply Chain team, you will make a daily impact on the lives of others. Apply today and you will get a chance to work with high-functioning, driven people who all have the same mission of making healthcare better. Plus, we have an award-winning culture and were recently named one of the World's Best Workplace by Fortune Key...
-
Manager - Revenue Management
2 weeks ago
Gurgaon, Haryana, India Neolytix Full timeResponsibilities:Market Analysis & Demand Forecasting: Conduct thorough market research to analyze industry trends, competitor pricing, and customer behavior. Develop accurate demand forecasts to optimize pricing strategies and resource allocation. Monitor key performance indicators (KPIs) such as occupancy rates, average daily rates (ADR), and revenue per...
-
Gurgaon, Haryana, India Cvent Full timeCvent's Global Demand Center (GDC) team is seeking a modern marketer to join the team as aATL.As the Marketing Operations ATL, you will play a critical role in driving projects that contribute to marketing transformation by translating long-term concepts and vision into practical and functional initiatives. Collaborating with Marketing leadership, you will...
-
Gurgaon, Haryana, India Cvent Full timeAbout the Job: Hey there! Cvent's Global Demand Center (GDC) team is on the lookout for a fresh and skilled marketer to join them as an ATL. Pretty cool, right?As the Marketing Operations ATL, you'll have a key role in driving projects that help in transforming marketing by turning long-term ideas and vision into doable initiatives. Working closely with...
-
Affiliate Manager
1 week ago
Gurgaon, Haryana, India Momentus Digital Full timeWe are hiring at Momentus Digital for a savvy, self-assured & articulate individual to take on the role of overseeing our international Media buying & client Servicing. This person will handle day-to-day tasks such as managing international clients, engaging in calls and meetings, establishing connections for the company, and should have a good grasp of...