Associate - Operations

1 week ago


Pune, Maharashtra, India Allstate Insurance Company Full time

Date Opened:
Apr 30, 2024

Location:
Pune, Maharashtra, IN

Company:
Allstate Insurance Company

Responsibilities:

  • Completes transactional requests received from internal and external customers, agencies, mortgage companies through the various channels
  • Develop understanding of SOX and regulatory compliance audits to provide an exceptional service experience
  • Meet daily, weekly, and monthly SLA's
  • Communicate and respond back to escalations within the given timelines
  • Develop domain expertise by understanding the Endtoend process flow to build confidence and credibility with Customers / Agents / Mortgage companies

Primary Skills:

  • Bachelor's degree in Accounting with equivalent experience
  • Basic knowledge of Account Receivables, Account Payables, General Ledger, GL Postings
  • Applies knowledge of analytical procedures to reconcile and recognize patterns of data
  • Attention to detail, time management skills and exceptional initiative & follow up skills
  • Ability to prioritize, multitask and work independently
  • Positive and professional demeanor
  • Research and investigation skill to reach out to root cause
  • Intermediate computer skills with Microsoft Office (Word, Excel, Outlook, PowerPoint) required


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