Associate Operations Analyst
7 days ago
Job Description
Summary:You will work alongside business analysts, business users and report directly to the Manager, Technical Support Operations. Your main tasks will include assisting Operations Analysts in performing detailed requirements analysis, documenting processes, and performing some user acceptance testing and user training. To succeed in this role you should have a natural analytical way of thinking and be able to understand non-technical users technical needs.As an Associate Operations Analyst you will help find solutions alongside the Operation Analysts to organizational function and channel system functions for stakeholders under the Technical Support Operations Manager ́s supervision. Additionally, you will help in documenting processes and procedures, prepare and assist with test and training plans in relation with system integration. The Associate Operations Analyst collaborates with users to analyze information needs, functional requirements and assist the Operations Analysts in defining concepts needed to operate our business. They also collaborate with other departments across Rocket and follow-up on requests for providing scalable solutions to business needs.
Essential Duties and Responsibilities :
Prepare, analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards Assist with the analysis, design, configuration and support of Technical Support processes and projects. Interpret requirements into viable options, able to recommend the most scalable solution and advocate with the business stakeholders for their needs Communicate changes, enhancements, and modifications of business requirements — verbally or through written documentation — to stakeholders so that issues and solutions are understood Participate in the QA and training of systems in relation to integrations to ensure features and functions meet the defined requirements Participate in documenting system capabilities and functionality Assist Subject Matter Expert for all Technical Support business processesRequired Qualifications:
Experience documenting and analyzing business and/or technical processes, procedures, policies Good organizational and problem-solving skills Ability to act as a liaison between technical and non-technical teams and resources Great listening, interpersonal, written, and oral communication skill Experience working in a team-oriented, collaborative environment Logical and efficient, with keen attention to detail 1+ year prior analyst experience Prior experience with Salesforce Service Cloud is a plusTravel Requirements: < 5% (Occasional company events)
Preferred Qualifications:
Experience with Salesforce, OpenAir, and Oracle Experience with reporting tools and working with data Experience creating and maintaining written proceduresEducation: Associates Degree, or equivalent business experience
.Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: or send an email to < We will make a determination on your request for reasonable accommodation on a case-by-case basis.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
-
Trade Operations Analyst
7 days ago
Pune, Maharashtra, India IntegriChain Full timeJob DescriptionJob ProfileProcess Chargeback claims and Resubmissions: The Trade Operation Analyst analyzes and validates all chargeback lines for assigned customer accounts. The Trade Operation Analyst is responsible for identifying root cause of issues with discrepancies and takes corrective action to eliminate future occurrences and reduce outstanding...
-
Trade Operations Analyst
7 days ago
Pune, Maharashtra, India IntegriChain Full timeJob DescriptionJob Profile Process Chargeback claims and Resubmissions: The Trade Operation Analyst analyzes and validates all chargeback lines for assigned customer accounts. The Trade Operation Analyst is responsible for identifying root cause of issues with discrepancies and takes corrective action to eliminate future occurrences and reduce outstanding...
-
Operations Associate
7 days ago
Pune, Maharashtra, India LifeMagic Group Full timeJob Title: Operations AssociateLocation: Pune, IndiaJob Type: Full-timeJob Summary:We are seeking a highly motivated and detail-oriented Operations Associate to join our team in Pune. As an Operations Associate, you will be responsible for supporting the day-to-day operations of our organization, ensuring the smooth execution of projects, and providing...
-
Associate Logistics Analyst
7 days ago
Pune, Maharashtra, India Ecolab Full timeJOB DESCRIPTION Ecolab is seeking an Associate Logistics Analyst to join its transportation department. Under the direction of logistics leadership, you will be an analytical problem-solver, accountable for supporting processes with proven data collection and analysis skills. You will have the opportunity to identify and implement process improvements and...
-
Operations Analyst
7 days ago
Pune, Maharashtra, India Skill Ventory Full timeRoles and Responsibilities A leading Affiliate Marketing Brand is looking for Operations Analysts for managing the eCommerce data, content & Digital outreach process.Any Graduate fresher with Excellent Comms or experience 1-2 yrs can applyRole specific training will be provided. Location : PuneCandidates should be currently in Pune & available to join...
-
Associate Quality Analyst
7 days ago
Pune, Maharashtra, India SuperGaming Full timeAt SuperGaming, we are putting India on the global gaming map. We build games like MaskGun (65M users), Silly Royale (20M users), SuperPlatform (live ops engine on which PAC-MAN is built) and we are also building India's most ambitious game Indus, an Indo-futuristic battle Royale.As an Associate Quality Analyst, you will represent our players on our Product...
-
Data Operations Analyst
7 days ago
Pune, Maharashtra, India MASTER MIND CONSULTANCY Full timeKeyskills Good comm skills Stakeholder management SAP is amust. KeyJob responsibilities monitor transactions Create modifyand and deleting of customer profile customer masterdata. (Acc to me a right match would be someone really good in dataoperations Analysis on customerside.) Keywords for job portals : Data analyst Business analystCustomer masterdata....
-
Derivative Operations Analyst
7 days ago
Pune, Maharashtra, India AllianceBernstein Full timeCompany Description As a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition...
-
Private Credit Operations Associate
7 days ago
Pune, Maharashtra, India AllianceBernstein Full timeCompany DescriptionAB is a distinguished global investment management firm that values diverse perspectives and embraces innovation to assist clients in navigating the uncertainties of capital markets. With a focus on high-quality research and diversified investment services, we cater to institutions, individuals, and private wealth clients across major...
-
Associate Business Analyst
2 months ago
Pune, Maharashtra, India timesjobs Full time## Associate Business Analyst### Role:Associate Business Analyst### Work Location:Pune### Job Role: Strong experience in providing clear concise articulation and documentation of business requirements. Skills in assessment of risks of various solutions and designs and prioritizing competing business demands. Documents requirements defines scope (processes)...
-
Associate Business Analyst
3 weeks ago
Pune, Maharashtra, India timesjobs Full time## Associate Business Analyst### Role:Associate Business Analyst### Work Location:Pune### Job Role: Strong experience in providing clear concise articulation and documentation of business requirements. Skills in assessment of risks of various solutions and designs and prioritizing competing business demands. Documents requirements defines scope (processes)...
-
Senior Operations Analyst
7 days ago
Pune, Maharashtra, India E902 DWS India Private Limited, Maharashtra Branch Full timeThe Performance Reporting Analyst focuses on effective oversight of strategic data used across the bank's systems and infrastructure. Performance Reporting, either sourced externally or generated internally, covers a wide range of critical enterprise-wide information such as pricing, securities, books, financial products, clients, legal entities, accounts...
-
Operations Associate- Private Wealth
7 days ago
Pune, Maharashtra, India AllianceBernstein Full timeCompany DescriptionAs a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition...
-
Senior Operations Analyst
7 days ago
Pune, Maharashtra, India E902 DWS India Private Limited, Maharashtra Branch Full timeDescription The Performance Reporting Analyst focuses on effective oversight of strategic data used across the bank's systems and infrastructure. Performance Reporting, either sourced externally or generated internally, covers a wide range of critical enterprise-wide information such as pricing, securities, books, financial products, clients, legal...
-
Operations Analyst
7 days ago
Pune, Maharashtra, India Practicology Full timeJob Description: Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. Pattern is the premier partner for global ecommerce acceleration. We...
-
Operations Analyst
7 days ago
Pune, Maharashtra, India Practicology Full timeJob Description:Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list.Pattern is the premier partner for global ecommerce acceleration. We are...
-
Operations Analyst
7 days ago
Pune, Maharashtra, India E902 DWS India Private Limited, Maharashtra Branch Full timeThe Global Passive Operations function within Technology & Operations was created as a key interface between Operations and our stakeholders across Passive Portfolio Management, Product and Capital Markets and rolls up into the newly founded group "Global Operating Platform" since August 2022.Global Passive Operations acts as a dedicated partner for...
-
Finance Operation Analyst
7 days ago
Pune, Maharashtra, India Cornerstone OnDemand Full timeWe're looking for a Finance Operation Analyst This role is Office Based Role: Finance Operations Analyst – India Cornerstone OnDemand (CSOD) is at a critically important juncture in the company's lifecycle. CSOD is the world's largest and most successful stand-alone unified Talent Management company and one of the world's largest SaaS...
-
Production Operations Analyst
7 days ago
Pune, Maharashtra, India FIS Full timePosition Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Bachelor of EngineeringTravel Percentage :0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people...
-
Production Operations Analyst
7 days ago
Pune, Maharashtra, India FIS Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Engineering Travel Percentage : 0% Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...