Application Support Analyst

1 week ago


Cochin, Kerala, India Empay Software Solutions Private Limited Full time
Application Support Analyst (2+ Year's)

We are seeking a highly skilled and experienced Application Support Analyst to join our team.

Requirements:

  • Hands-on experience with Oracle/ SQL Server & Pl/SQL Concepts
  • Hands-on experience in stored procedure, SQL, PL/SQL queries
  • Hands-on experience with Windows Server/Linux
  • Knowledge of HTML and JSP will be an advantage
  • Knowledge of Apache Tomcat will be an advantage
  • Providing software application support to clients
  • Hands-on experience in determining the root causes of application errors and providing solutions
  • Ability to understand the logic flow of programming through reading applications
  • Excellent analytical and problem-solving skills
  • Strong written and verbal communication skills
  • Minimum 2 years of experience providing Application Production Support in professional enterprise software environment.
  • Qualification:
BSC / BTech / MCA / MSC

Responsibilities:

  • Documenting processes and monitoring application performance metrics
  • Consulting with the software development team and clients to improve application performance
  • Establishing the root causes of application errors and escalating serious concerns to the technical team
  • Managing application migration activities across environments to ensure continued and synchronized functionality

Note:
Working from Office is mandatory for this role.

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