Trainee Application Support

2 weeks ago


Cochin, Kerala, India LucidPlus IT Solutions Full time
Trainee Application Support


As Trainee Application Support, you will be responsible for monitoring, identifying and solving issues within multiple components of critical business systemsWork from Office , Infopark Koratty.

Including Night and weekend Shifts.

Freshers will also be consideredRoles & Responsibilities:

  • Remote monitoring of the Services which are running in the client environment.
  • Resolve issues as per the standard Operating procedure.
  • Coordinate with client contacts for reporting and resolution of issues identified.

Daily monitoring and resolutionSkills:

  • The ideal candidate will possess educational background in computer science, engineering, or a related field.
  • Strong & effective verbal and written communication skills.
  • Willingness to work in shifts.
  • Customer-focused mindset.
  • Strong organizational and time-management skills.
  • Display high levels of integrity to ensure excellent service.

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