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Customer Support Representative
3 months ago
Key Responsibilities:
- Handle customer inquiries and provide accurate information regarding products/services.
- Resolve customer issues and complaints promptly and effectively.
- Maintain a high level of customer satisfaction through exceptional service.
- Document and track customer interactions and issues using our internal systems.
- Communicate clearly and effectively with customers in both Telugu and English.
- Adhere to company policies and procedures.
Requirements:
- Proficiency in Telugu and English (both written and spoken).
- Strong communication and interpersonal skills.
- Ability to work committedly for 10 hours a day.
- Flexibility to work without holidays.
- Previous experience in customer support or a related field is preferred but not mandatory.
- Basic computer skills and familiarity with customer service software is a plus.
Benefits:
- Competitive salary ranging from ₹9,000 to ₹12,000 per month, depending on the perks.
- Opportunity to work in a dynamic and growing company.
- Continuous training and development.
Job Types:
Full-time, Permanent
Pay:
₹8, ₹12,000.15 per month
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- Rotational shift
- Weekend availability
Supplemental pay types:
- Performance bonus
Education:
- Higher Secondary(12th Pass) (preferred)
Language:
- English (preferred)
Work Location:
In person
Application Deadline: 08/06/2024
Expected Start Date: 06/06/2024