Dgm - Air Product

1 week ago


Mumbai, Maharashtra, India DP World Full time

Role:
DGM Air Product

Location

  • Mumbai
ROLES & RESPONSIBILITIES

  • Stakeholder Management and liaison with airlines, customers, and agents
  • Design new products as per customer need and market trend.
  • Develop operational capabilities as per service requirement.
  • Develop SOPs for new product processes and implement the same.
  • Analyzing the current processes and identify opportunities for improvements.
  • Monitor the market and develop various competitive analysis.
  • Drive service level and other key operational KPIs.
  • Involvement in P&L management.
  • Identify opportunities for technology integration and drive its implementation and adoption.
  • Follow and identify emerging trends and take strategic decisions accordingly.

QUALIFICATIONS & COMPETENCIES

  • Bachelor's degree or postgraduate (MBA preferred)
  • 10+ years of work experience in a related field
  • Good communication skills backed by strong listening skills to develop and maintain good working relationships with internal and external stakeholders.
  • Demonstration of strong planning and management skills are essential.
  • Strong desire to improve our service, products, and processes, with ability to drive continuous improvement.
  • Ability to work across the business to implement and execute change.
  • Ability to create, improve and document processes, workflows.
  • Ability to impact organization results through influence across organizational boundaries.
  • Ability to work effectively with tight deadlines in a fastpaced environment.
Strong networker, influencer, and team player.

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