ServiceNow Platform Manager

1 week ago


Bengaluru, Karnataka, India ANLAGE Full time

Key Responsibilities :

  • Lead the implementation and management of ServiceNow platform components, including ITSM, CMDB, ITAM, Discovery, and 3rd party integrations.
  • Provide program leadership to execute the platform vision and drive continuous improvement initiatives.
  • Support resource planning and release planning activities, ensuring alignment with project objectives and timelines.
  • Collaborate with crossfunctional teams to gather requirements, define project scope, and develop implementation plans.
  • Manage projects from initiation to closure, including project planning, resource allocation, and risk management.
  • Ensure successful delivery of projects within scope, schedule, and budget constraints.
  • Provide guidance and support to project build teams, ensuring adherence to best practices and standards.
  • Conduct regular status meetings and provide updates to stakeholders on project progress and milestones.
  • Act as a subject matter expert for ServiceNow platform capabilities and related technologies.
  • Foster a culture of collaboration, innovation, and continuous improvement within the team
  • Basic understanding and ability to script automated processes.
  • Experience with Agile Scrum methodology and project management tools.
  • Solid proficiency in JavaScript, HTML, and CSS.
  • Experience managing projects including the implementation of ITSM, CMDB, ITAM, Discovery, 3rd party integrations, and other ServiceNow modules.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with crossfunctional teams.
  • Strong leadership and decisionmaking abilities.
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