ServiceNow Platform Engineer

2 weeks ago

Bengaluru, Karnataka, India Australia and New Zealand Banking Group Limited (ANZ) Full time
ServiceNow Platform Engineer

ServiceNow Platform Engineer

Req ID:
Department: Tech COO

Domains Enterprise Service Management Division:

Technology Location:
BengaluruAbout the role

At ANZ our purpose is to shape a world where people and communities thrive.

We're making this happen by improving our customers' financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small.

Looking for ServiceNow Experienced Candidate for the position of Engineer in Platform Services under ESM DomainRole Location :

BengaluruRole Type :
PermanentShift Schedule : GeneralTitle : Engineer (ServiceNow Platform Engineer)Strong knowledge on ServiceNow Property Application & Platform AdministrationSelf-starter with ability to multitask, and effective time management skillsStrong team player, ability to work independently and in a team as well, ability to adapt to a rapidly changing environment, commitment towards learningSupport of SaaS-based productsKnowledge of property technology tools in the market

What will you bring?


To grow and be successful in this role you will ideally bring the following:6+ Years of Total Experience with 2+ Years in ServiceNow PlatformProviding Support and Maintenance of Property application Operating Environments.

Being responsible for Lifecycle Management of all Property Engineering services, applications and platforms.
Ensuring lifecycle processes are followed, with rigorous testing, formal pilot/Proof of Concept, and service transition processes followed.
Ensures product continuity for engineering services and platforms.

Build strong relationships and work with IT personnel and our customers to understand the business requirements of the provided servicesProvide escalation point from 3rd level Support.

Utilises tools and practices to build, verify and deploy solutions in the most efficient ways, enhancing tech division capabilitiesImplements a culture within the Tribe and the Chapter, encouraging best practices around reviews, quality and documentationProvide proactive management of applications, preventive maintenance, physical and data security and vulnerability managementDevelop re-usable processes for new products and services.

Creates estimates and continuously reviews demand within the individual Squads/teams

What will your day look like


Ideally you have working knowledge of ITIL Management processesUnderstand customer needs to make sound judgmentsDevelop systems integrations and process automation - fully utilizing the platform's workflow capabilitiesExcellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow featuresYou have strong interpersonal skills and ability to successfully manage customer and stakeholder relationshipsDesign, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scriptingIdentify and resolve any performance issues or bugs in the Now mobile app, ensuring it operates smoothly and efficientlyCustomize and extend the ServiceNow Now mobile app to meet specific business requirements, including adding new features and functionalities.

Stay up-to-date with ServiceNow Now mobile app development trends and best practices, and proactively propose improvements to enhance the app's capabilitiesProvide overall support, administration, and maintenance of the ServiceNow platform and ServiceNow applications such as ITSM, Workplace & Reservation Management, etc.

Monitor health, usage, and overall compliance of ServiceNow and its applications; coordinates application and platform patching and upgradesPerform application development and maintenance, including development of new features and enhancements to existing applications through platform configuration and customization

Skills

You must have excellent knowledge of the following Microsoft products:Microsoft Windows Desktop products e.g. WIN10 & WIN10 VDI'sMicrosoft Windows Server products e.g.

WR2///SQ:
serverMicrosoft Active Directory and Azure ADMicrosoft BackOffice productsMicrosoft Graph API

So, why join us?

Job Posting End Date

27/05/, 11.59pm, (Melbourne Australia)

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