Call Quality Analyst

QUALITY ANALYST/VOICECall Center QualityOpenings (05)Location:BangaloreRequired: FemaleExperience :0 to 2 YearsSEND YOUR DETAILS TO HR (AT) ATTICAGOLDCOMPANY.COM / RECRUITER (AT) ATTICAGOLDCOMPANY.COM

Position: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we leverage AI/ML to achieve...

Position: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we leverage AI/ML to achieve...

Job Description for Quality Analyst - Enhancing Customer ExperienceWe are seeking a talented and creative individual to join our dynamic quality team. As a quality analyst, your main role will be ensuring that all established processes are meticulously followed in our voice and non-voice support operations. Collaborating closely with brand operations and...

JOB DESCRIPTION QUALITY ANALYST- Ø Audit Pre-recorded calls & live calls along with cross-checking the end-to-end details onrespective Tickets.Ø Analyse quality process and procedure to ensure it meets process requirements.Ø Meeting daily, weekly and monthly audits analysing short- and long-term development plans.Ø Ensuring that the counsellors should...

Job Description for Quality Analyst for Customer ExperienceWe are looking for an innovative and experienced individual to join the quality team. The quality analyst is responsible for processes laid down are being followed flawlessly in the voice & non-voice support functions. The successful candidate will work closely with various brand operations teams and...

JOB DETAILSConduct SOP, GMP training programmesTo co-ordinate training programmes and train individuals in their relevant operation and continual focus on cGMP trainings.To co-ordinate for On the job activities of personnelDevelop test plans, test cases, test scripts and test reports on multiple projects of varying size.Perform testing on various software,...

Key Responsibilities Great Learning is hiring experienced quality analysts to work full-time with us. We are looking fora Quality Analyst to join our team and help check our programs/courses that meet ourorganization's quality standards. The responsibility of quality analysts is to create and executetest plans to ensure our processes function properly....

**Job ResponsibilitiesCall observations and Mock calls -***- Ensure call evaluations are done on a daily basis and feedback for improvement is shared with the respective Staff Online monitoring of Staff calls at the Unit. Ensure daily call observations per day is done by the quality evaluator. Minimum 8 calls per agent per unit to be covered. Documented...

Description : The Quality Assurance Team is part of operations group, and our top focus areas will be to build capabilities to enable a full, multichannel quality audit program for business-to-business sales and support. Our mission is to impact revenue through expansion of solution consumption and driving down customer churn or attrition through improved...

Position : Call Quality Intern (Tamil & Malayalam) Here's what you should know about Convin, before you apply : Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organisations improve sales/collections and elevate customer experience while automating the quality & coaching for reps, and backing it up with super deep...

Position : Call Quality Intern (Malayalam)Here's what you should know about Convin, before you apply :Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organisations improve sales/collections and elevate customer experience while automating the quality & coaching for reps, and backing it up with super deep business...

Position : Call Quality Intern (Malayalam)Here's what you should know about Convin, before you apply :Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organisations improve sales/collections and elevate customer experience while automating the quality & coaching for reps, and backing it up with super deep business...

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.Role - Quality Analyst.Experience- 2+ Years.Location- Bangalore.About MarketStarIn everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating...

Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They're innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in...

Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They're innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in...

Job Requirement - Master Data Analyst/ Data Quality AnalystStrong experience in Python with data quality libraries such as Pandas, NumPy, Scikit-learn, etc.Experience in parsing and consuming API using Python.Strong knowledge in data quality processes such as data profiling, cleansing, standardization, and enrichment.Strong experience in processing the data...

Overview of Quality Assurance Analyst role: Conduct manual or automated testing on firm's technology applications to ensure system quality Collaborate with development, business analysts, and stakeholders to define and execute test plans Acquire knowledge of trade lifecycle in capital markets and products Typical Day of Quality Assurance Analyst: Design...

Position: Senior Quality Analyst (Manual Testing)Location: BangaloreExperience: 4-8 yearsCompany: PAMP TechnologiesAbout Us:At PAMP Technologies, we're dedicated to delivering high-quality software solutions. We're currently seeking a skilled Senior Quality Analyst to join our manual testing team.Job Description:As a Senior Quality Analyst, you'll play a...

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a...