Call Center Quality

Job Requirements Job Title: Call CenterCompany Name: Cyitechsearch Interactive SolutionsLocation: BangaloreSalary: Lacs P.A.Qualification: Not specifiedJob Description:Cyitechsearch Interactive Solutions is hiring for versatile roles in BPO, Call Center, Customer Care, and Telecaller positions in Hyderabad. Whether you're an experienced professional or just...

Job Requirements Job Title: Call CenterCompany Name: Cyitechsearch Interactive SolutionsLocation: BangaloreSalary: Lacs P.A.Qualification: Not specifiedJob Description:Cyitechsearch Interactive Solutions is hiring for versatile roles in BPO, Call Center, Customer Care, and Telecaller positions in Hyderabad. Whether you're an experienced professional or just...

Job Description for Quality Analyst Objective of the company- Our Growing Company is in need of Fresh and experienced youngtalents who are aspiring to be Product Executive who can perform in our company to increase profit level to meet short term and long term goal and who can study the demand trend in the markets, identifies the potentail customers, reviews...

Call Center Representative Job Description TemplateWe are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a...

Roles and Responsibilities Call center operator will be the first point of contact for all the callers. Able to handle incoming, outgoing calls. Ability to operates switchboard to communicate incoming, interoffice and outgoing calls. Responsible for answering incoming calls and directing callers to the appropriate person and department. Able to take numbers...

VOICE/NON VOICE PROCESSCall Center/MonitoringOpenings (100)Location:BangaloreRequired: Females OnlyExperience : 0 to 2 YearsSEND YOUR DETAILS TO HR (AT) ATTICAGOLDCOMPANY.COM / RECRUITER (AT) ATTICAGOLDCOMPANY.COM

At Tbot Techno Systems, we believe in empowering our customers with cutting-edge technology while ensuring affordability and professionalism. With our world-leading technology and expertise, we deliver unparalleled custom IT solutions to drive organizational success. The Call Center Representative we are looking for must share our values and commitment to...

JOB SPEC - CALL CENTER AGENTSJOB SUMMARY:The agent is primarily responsible for making or attending customer calls to sell products or services. They need to know how to communicate with customers, have great organizational skills and be able to multi-task and prioritize in high-volume, fastpaced environments. Also update job knowledge by studying new...

Hi Greeting for the day ,JD for CC Executive-Call center Duties and Responsibilities: Handle calls to understand and address companys and clients needs and requirements. Responding efficiently and accurately to callers and ensuring that client feels supported and valued. Providing comprehensive support to all clients. Should be able to get and provide...

Job descriptionThe Executive will handle either of the 3 roles or a combination mentioned below as per the department's requirement.Inbound Calls: The executive will receive the calls at the DCS call center and respond to the queries of the distributors or raise tickets as per the severity of the calls.Outbound Calls: Executive will out call distributor as...

**Job ResponsibilitiesCall observations and Mock calls -***- Ensure call evaluations are done on a daily basis and feedback for improvement is shared with the respective Staff Online monitoring of Staff calls at the Unit. Ensure daily call observations per day is done by the quality evaluator. Minimum 8 calls per agent per unit to be covered. Documented...

Position: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we leverage AI/ML to achieve...

Position: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we leverage AI/ML to achieve...

Description : The Quality Assurance Team is part of operations group, and our top focus areas will be to build capabilities to enable a full, multichannel quality audit program for business-to-business sales and support. Our mission is to impact revenue through expansion of solution consumption and driving down customer churn or attrition through improved...

BPO / Call Center Customer Support Openings in MNC BPOWalk in interview for Freshers and Experienced in BPOHiring Customer Support Executive for BPO ProcessGood communication skills in EnglishCTC 17000 to 25000Any graduate / 12th pass / DiplomaDay ShiftWork location:BangaloreCt:Hiring for Domestic and International Process

BPO / Call Center Customer Support Openings in MNC BPOWalk in interview for Freshers and Experienced in BPOHiring Customer Support Executive for BPO ProcessGood communication skills in EnglishCTC 17000 to 25000Any graduate / 12th pass / DiplomaDay ShiftWork location:BangaloreCt:Hiring for Domestic and International Process

1. Attend all calls courteouslyCall logging and effective communication on call to respective departmentsHelp desk operation knowledge and telephone etiquetteSalary: From ₹18,000.00 per monthBenefits: Health insuranceSchedule: Rotational shiftEducation: Diploma (preferred)Speak with the employer Health insurance

Roles & Responsibilities:Answer incoming calls and respond to customersManagement and resolve customer complaints.Research required information using available resourcesDocument all call information according to standard operating proceduresForward the complaint to the concerned area technicianResolve escalated customer complaintsComplete call logs and...

Roles & Responsibilities:Answer incoming calls and respond to customersManagement and resolve customer complaints.Research required information using available resourcesDocument all call information according to standard operating proceduresForward the complaint to the concerned area technicianResolve escalated customer complaintsComplete call logs and...

To manage calls coming to the board numberto explain the packages for clientsto direct the calls to the respective Business unit headBenefits: Health insurance Provident FundSchedule: Day shift Rotational shiftEducation: Higher Secondary(12th Pass) (preferred)Experience:- call centre: 2 years (required)- tele sales: 2 years (required)Language: Hindi,kannada,...