Professional, Soft Services

1 week ago

Hyderabad, Telangana, India JLL Full time
JLL supports the Whole You, personally and professionally.

Assistant Facilities Manager - Soft Services
Work Dynamics

What this job involves

We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
We're a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.
If you're looking to step up your career, JLL is the perfect professional home.

At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives.

You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL

Role Summary:

We currently have an exciting opportunity for a AFM - Soft Services Executive in Reading.

The Executive will lead a team to ensure management of the day-to-day Hygiene Management for assigned property/facility, and support the India Operations Manager by being the on-site key point of contact for key stakeholders and/or client.

The role will have responsibility for end-to-end cleaning of all areas within the facility as per schedule and ensure we provide hygiene environment at client facilities.

Customer Service is a key part of this role to ensure our business' customers receive outstanding support and all their needs are met.


What the job involves:

Hygiene Management
Workspaces and Conference Rooms
Breakout / Cafeteria cleanliness
Common area cleanliness
Daily / weekly/ monthly/ 54week checklist cleaning mechanisms
Ensure routine update in cleaning App on timely basis

Report Management
Maintain all checklists for audit purpose
Maintain all documents for audit purpose
Suggest / Recommend changes or inputs required to enhance / optimize process
Ensure routine update of database for future reference

Stock Management
Maintain all cleaning agents and toiletries appropriately
Maintain all PPE's appropriately
Manage Minimum Order Quantity and Reorder Quantity on timely basis
Ensure sufficient stock of all HK related materials for specific site/city at any point of time
Team Management
Manage agreed manpower count as per PO
Ensure quick backfilling of open positions
Ensure Team Morale is high always
Should not be biased or partial on taking any actions
Observe the performance of the team consistently and provide multiple opportunities to grow.

Support FM functions in case of necessity
Should play a role of touchpoint for Employees community
Gather requirements / requests and channel with respective functions
Lead the requests end to end and ensure delivery with quality and within time limit
Bring out the challenges quickly to respective leaders / forums for quick resolutions

Site Operations Management
Recommend continuous quality improvement practices and implement Industry Best Practice operations
Support other FM functions based on crisis as a cross function to balance eco system
Liason with vendors for programs, events and ensure smooth execution
24/7 emergency call support and site attendance is required
Risk Management
Ensure a property risk management program including audits is implemented and maintained
Ensure disaster recovering and business continuity plans are implemented and maintained
Ensure escalation procedures and incident reporting procedures are implemented and in place
Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle's business conduct
Achieve Key Performance Indicators and Service Level Agreement

Ideal Experience
Passion for quality - has an eye for detail to make sure the best delivery of services
Experience in Hotel Management, Cafeteria Management, facilities management, routine building operations, business or other related field.
Should possess fantastic interpersonal skills and be a strong leader. Staying calm under pressure and having wonderful customer service skills.
Knowledge of Occupational Safety requirements
Strong PC literacy and proven ability to manage daily activities using various systems
Demonstrated experience with continuous improvement initiatives (highly desirable)
Knowledge of vendor management for specialized services
Proven capacity to understand and interpret commercial contracts
Budget management and financial analysis skills

Other Personal Characteristics
Strong communicator - Good presentation skills and possesses strong verbal & written communication skills also an active listener
Self-motivated; confident & energetic
Ability to effectively deal with stressful situations
Flexible - able to adapt

  • Professional, Soft Services

    1 week ago

    Hyderabad, Telangana, India JLL Full time

    Assistant Facilities Manager Work Dynamics What this job involves: Putting safety in your hands First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with...

  • Soft Service Executive

    1 week ago

    Hyderabad, Telangana, India JLL Full time

    JLL supports the Whole You, personally and professionally.Soft Services ManagerWhat's your ambition? Is it a big goal or small steps? Professional or personal? We'd like to know because at JLL, we make your ambitions our business.And if you have ambitions in Property Management, join us to be inspired by the best.You'll work as a Soft Services Manager,...

  • Facilities Executive Soft Services

    1 week ago

    Hyderabad, Telangana, India JLL Full time

    Facilities Executive Soft Services Work Dynamics Work Dynamics What this job involves: Prioritizing the facilities' needsWorking with both the facilities manager and the assistant facilities manager, you'll oversee the property's day-todayoperations and ensure that all administrative functions, security issues and facility services are...

  • Lead Servicenow Developer

    1 week ago

    Hyderabad, Telangana, India System Soft Technologies Full time

    Job Description – Service Now ArchitectSystem Soft Technologies is a leading technology company that provides innovative technical solutions and consulting services to enhance innovation, business value, and competitiveness.For over 23 years, our focus on becoming a trusted partner to each client has allowed us to become a $230 MM+ company with a pool of...

  • Professional Services Consultant

    4 weeks ago

    Hyderabad, Telangana, India Tungsten Automation Full time

    The Professional Services Consultant is a member of our consulting group that delivers configurable solutions to our end user customers and partners. The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of Tungsten Automation Corporation products. Key...

  • Senior Dotnet Developer

    1 week ago

    Hyderabad, Telangana, India System Soft Technologies Full time

    Job Description - Lead Software EngineerSystem Soft Technologies is a leading technology company providing innovative technical solutions and consulting services to enhance innovation, business value, and competitiveness.With over 24 years in the industry, our focus on being a trusted partner has led us to grow into a company of over 1900 associates covering...

  • Senior Dotnet Developer

    1 week ago

    Hyderabad, Telangana, India System Soft Technologies Full time

    Job Description – Lead Software EngineerSystem Soft Technologies is a leading technology company that offers innovative technical solutions and consulting services to enhance business value and competitiveness. With over 24 years of experience, we have grown into a $230MM+ company with a team of more than 1900 associates covering various IT expertise...

  • Professional Services Consultant

    1 week ago

    Hyderabad, Telangana, India Tungsten Automation Full time

    The Professional Services Consultant is a member of our consulting group that delivers configurable solutions to our end user customers and partners. The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of all Tungsten Automation Corporation products. Key...

  • Professional Services Consultant

    4 weeks ago

    Hyderabad, Telangana, India Tungsten Automation Full time

    The Professional Services Consultant is a member of our consulting group that delivers configurable solutions to our end user customers and partners. The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of all Tungsten Automation Corporation products. Key...

  • Professional Services Consultant

    4 weeks ago

    Hyderabad, Telangana, India Tungsten Automation Full time

    Job PurposeThe Professional Services Consultant is a member of our consulting group that delivers configurable solutions to our end user customers and partners. The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of all Tungsten Automation Corporation...

  • Lead - IT Operations

    1 week ago

    Hyderabad, Telangana, India System Soft Technologies Full time

    Job Description – Lead IT OperationsSystem Soft Technologies is a leading technology company that provides innovative technical solutions and Consulting Services to enhance innovation, business value, and competitiveness. For over 24 years, our focus on becoming a trusted partner to each client has allowed us to become a $230MM+ company with a pool of over...

  • Human Resources Executive

    1 week ago

    Hyderabad, Telangana, India VCP Soft Solutions Full time

    About Us : VCP Soft Solutions Pvt Ltd provides world-class Marketing,HR Sourcing and Sales solutions through innovative and cost-effective technology solutions that delivers competitive advantages and increase profitability for our clients and business partners that rely on online and public relation services for your revenue goals. Job Description : VCP...

  • Human Resources Executive

    1 week ago

    Hyderabad, Telangana, India VCP Soft Solutions Full time

    About Us:VCP Soft Solutions Pvt Ltd provides world-class Marketing,HR Sourcing and Sales solutions through innovative and cost-effective technology solutions that delivers competitive advantages and increase profitability for our clients and business partners that rely on online and public relation services for your revenue goals.Job Description:VCP Soft...

  • Servicenow Architect

    1 week ago

    Hyderabad, Telangana, India System Soft Technologies Full time

    Job Description - ServiceNow Architect**System Soft Technologies is a leading technology company that provides innovative technical solutions and consulting services to enhance innovation, business value, and competitiveness. For over 23 years, our focus on becoming a trusted partner to each client has allowed us to become a $230MM+ company with a pool of...

  • Professional Assistant

    1 week ago

    Hyderabad, Telangana, India Indian School of Business Full time

    Learning Resource Centre (LRC) - Professional Assistant (Hyderabad/Mohali)Number of vacancies - Multiple*****Eligibility Criteria: Postgraduate in Library and Information Science BE with Computer Science / MCA (with prior working experience in the library field is desirable)Soft skills required: Good communication skills Take initiative and result oriented...

  • Dot Net Developer

    1 week ago

    Hyderabad, Telangana, India System Soft Technologies Full time

    Job Description –Lead Software Engineer System Soft Technologies is a leading technology company that provides innovative technical solutions and consulting services to enhance innovation, business value, and competitiveness. For over 24 years, our focus on becoming a trusted partner to each client has allowed us to become a $230MM+ company with a pool of...

  • Director of Professional Services

    1 week ago

    Hyderabad, Telangana, India Michael Page Full time

    Work along with one of the world leaders in the HRMS space Own the India Team strategy for professional services About Our Client Our client is a leading company in the HRMS space that builds the most widely adopted product within the talent acquisition space. They are present across 7 offices globally with a very strong presence in India. Job...

  • Customer Service/Customer Support Internship

    3 months ago

    Hyderabad, Telangana, India Edze Soft Private Limited Full time

    About the internship:Selected intern's day-to-day responsibilities include: 1. Product demo: This would include demonstrating the features and functionalities of the Sales CRM system to the clients, answering their queries, and explaining how it can help meet their business needs2. Lead collection activities: Assisting with lead collection activities to help...

  • Lead - It Operations

    1 week ago

    Hyderabad, Telangana, India System Soft Technologies Full time

    Job Description – Lead IT Operations System Soft Technologies is a leading technology company that provides innovative technical solutions and Consulting Services to enhance innovation, business value, and competitiveness.For over 24 years, our focus on becoming a trusted partner to each client has allowed us to become a $230 MM+ company with a pool of...

  • Lead - IT Operations

    1 week ago

    Hyderabad, Telangana, India System Soft Technologies Full time

    Job Description – Lead IT Operations System Soft Technologies is a leading technology company that provides innovative technical solutions and Consulting Services to enhance innovation, business value, and competitiveness. For over 24 years, our focus on becoming a trusted partner to each client has allowed us to become a $230MM+ company with a pool of...