![DataNet IT](https://media.trabajo.org/img/noimg.jpg)
Deskside Support Technician
7 days ago
Our client, a multinational Pharmaceutical Company, is seeking a Deskside Support Technician who will be providing desktop solutions support to resolve end user technical issues in a timely fashion in order to maintain customer satisfaction. Install, troubleshoot, & maintain a wide variety of equipment & applications. Work as part of a cross-functional IT Infrastructure team. Customers are onsite & remote end users.
Accountabilities:
- Provide responsive support for end users with deskside & walk up support issues for PCs, network printers, video conference equipment, & other local IT hardware & software packages.
- Use remote management to assist end users who are working offsite.
- Imaging of new PCs & clients for back office & manufacturing system use.
- Set up & support of cellular devices for end users.
- Inventory control of patch cables, video cables, peripherals & other IT items.
- Assist in ordering & receiving equipment, as required.
- Comply with internal & external regulations & procedures.
- Follow all safety & environmental requirements in the performance of duties.
- Other accountabilities, as assigned
Education: AA/AS/AAS degree in Computer Science, Information Technology or equivalent.
Experience: Minimum 2-4 years of IT experience, preferably in a customer facing role.
Required Technical/Process/Functional Experience:
1. pxe boot windows imaging.
2. Desktop support experience hardware and software - personal and remote
3. Networking components, servers, VMs, Lab machines. (Dell)
4. WiFi/setup connections
5. Cisco/LogiTech conference room setup/maintenance
6. Patching in IDF and Data Center connections
7. Apple support (preferably via AirWatch)
Requirements
Pxe Boot, Desktop, Logitech, Network, IDF
-
Deskside Support Technician
2 months ago
india DataNet IT Full timeJob Description Our client, a multinational Pharmaceutical Company, is seeking a Deskside Support Technician who will be providing desktop solutions support to resolve end user technical issues in a timely fashion in order to maintain customer satisfaction. Install, troubleshoot, & maintain a wide variety of equipment & applications. Work as part of a...
-
Desktop Support Technician L2 BE
3 weeks ago
india Excis Compliance ltd Full timeJob Description We are searching for a solution-focused desktop support technician to provide our employees with hands-on, systematic support. The desktop support technician should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regular maintenance of our IT infrastructure.Responsibilities...
-
Desktop Support Technician L2 BE
4 weeks ago
india Excis Compliance ltd Full timeJob Description We are searching for a solution-focused desktop support technician to provide our employees with hands-on, systematic support. The desktop support technician should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regular maintenance of our IT infrastructure.Responsibilities...
-
Desktop Support Technician L3 ZA
3 weeks ago
india Excis Compliance ltd Full timeJob Description We are searching for a solution-focused desktop support technician to provide our employees with hands-on, systematic support. The desktop support technician should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regular maintenance of our IT infrastructure.To be successful as a...
-
Desktop Support Technician L3 ZA
7 days ago
India Excis Compliance ltd Full timeJob Description We are searching for a solution-focused desktop support technician to provide our employees with hands-on, systematic support. The desktop support technician should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regular maintenance of our IT infrastructure.To be successful as a...
-
Desktop Support Technician L3 ZA
4 weeks ago
india Excis Compliance ltd Full timeJob Description We are searching for a solution-focused desktop support technician to provide our employees with hands-on, systematic support. The desktop support technician should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regular maintenance of our IT infrastructure.To be successful as a...
-
Desktop Support Technician
2 months ago
india Excis Compliance ltd Full timeJob Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...
-
Desktop Support Technician
9 hours ago
india Excis Compliance ltd Full timeJob Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...
-
Mac Support Technician
1 month ago
india Excis Compliance ltd Full timeJob Description MAC (Apple Devices) Support Technician provides day-to-day desktop support, receives inbound calls, answer questions, troubleshoots and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. Daily Job responsibilities: 1st , 2nd and 3rd line support of Mac’sImaging/reimaging...
-
Mac Support Technician
3 weeks ago
india Excis Compliance ltd Full timeJob Description MAC (Apple Devices) Support Technician provides day-to-day desktop support, receives inbound calls, answer questions, troubleshoots and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. Daily Job responsibilities: 1st , 2nd and 3rd line support of Mac’sImaging/reimaging...
-
Desktop Support Engineer
7 days ago
India Excis Compliance ltd Full timeJob Description Background As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The...
-
Desktop Support Technician L1 IT
3 weeks ago
india Excis Compliance ltd Full timeJob Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...
-
Desktop Support Technician L1 IT
1 month ago
india Excis Compliance ltd Full timeJob Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...
-
Desktop Support Technician L1 IT
7 days ago
India Excis Compliance ltd Full timeJob Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client's location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. ...
-
Desktop Support Technician L2
1 month ago
india Excis Compliance ltd Full timeJob Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...
-
Technician..
2 months ago
India Sarens Full timeThe Technician is responsible for maintaining and repairing the fleet of cranes, rolling material, and lifting equipment, in order to ensure a high standard of maintenance is achieved at all times. The Technician operates from the local repair center/workshop, aiming to prevent and to remedy failures, according to the applicable quality, safety, health and...
-
Desktop Support Technician L1
4 weeks ago
india Excis Compliance ltd Full timeJob Description Responding to client support requests. Contacting clients to find out the nature of the problem. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on...
-
ICT Support Technician
6 days ago
india RMV Solutions Pty Ltd Full timeJob Description ABOUT THE COMPANY:Our client is globally recognized as a leading innovator and a preferred independent supplier of telecommunications solutions. Our solutions are currently operational worldwide, with internationally acknowledged engineering capabilities. We provide sophisticated solutions to national governments and law enforcement agencies...
-
Desktop Support Engineer
2 months ago
india Excis Compliance ltd Full timeJob Description Background As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The...
-
Desktop Support Technician L1 EG
7 days ago
India Excis Compliance ltd Full timeJob Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client's location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. ...