Desktop Support Technician L2 BE

3 weeks ago


india Excis Compliance ltd Full time
Job Description
We are searching for a solution-focused desktop support technician to provide our employees with hands-on, systematic support. The desktop support technician should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regular maintenance of our IT infrastructure.
Responsibilities
  • Responding to client support requests.
  • Contacting clients to find out the nature of the problem.
  • Traveling to the client’s locations.
  • Troubleshooting hardware and software issues.
  • Installing and maintaining hardware and computer peripherals.
  • Installing and upgrading operating systems and computer software.
  • Troubleshooting networking and connection issues.
  • Advising on software or hardware upgrades.
  • Providing basic training on computer operation and management.
  • Completing job reports and ordering supplies.

Requirements
  • Proven work experience as Desktop Support Engineer or Support Technician.
  • CompTIA A+, MCP, MCSE, OEM are desirable certifications
  • Knowledge of popular operating systems, software applications, and remote connection systems: Windows, Mac, Office 365, MS Outlook, UW, etc.
  • Good general understanding of IT principles: Networks, Hardware and Domains
  • Good experience of supporting devices such as printers and Meeting Room equipment
  • Familiarity with virtual MDM and VPN environments
  • Good written and verbal communication skills (English and Dutch ).

Location:  Brabantstraat 15, 8790 Waregem, Belgium
Requirements
Customer Service Desktop Support Technical Mobile Device Hardware Troubleshooting Vendor Management Information Technology Macintosh Deployment Windows Server Ticketing Systems Switches VPN LAN

  • india Excis Compliance ltd Full time

    Job Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...


  • india Excis Compliance ltd Full time

    Job Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...


  • India Excis Compliance ltd Full time

    Job Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client's location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. ...


  • india Excis Compliance ltd Full time

    Job Description We are searching for a solution-focused desktop support technician to provide our employees with hands-on, systematic support. The desktop support technician should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regular maintenance of our IT infrastructure.To be successful as a...


  • india Excis Compliance ltd Full time

    Job Description We are searching for a solution-focused desktop support technician to provide our employees with hands-on, systematic support. The desktop support technician should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regular maintenance of our IT infrastructure.To be successful as a...


  • India Excis Compliance ltd Full time

    Job Description We are searching for a solution-focused desktop support technician to provide our employees with hands-on, systematic support. The desktop support technician should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regular maintenance of our IT infrastructure.To be successful as a...


  • india Excis Compliance ltd Full time

    Job Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...


  • india Excis Compliance ltd Full time

    Job Description Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...


  • India Excis Compliance ltd Full time

    Job Description Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...


  • india Excis Compliance ltd Full time

    Job Description We're currently seeking a Desktop Support Technician to join our team and provide exceptional support to our clients. Desktop Support Technician  provides day-to-day desktop support, receives inbound calls, answers questions, troubleshoots and document steps performed to resolve challenges with hardware, software and application issues in a...


  • india Excis Compliance ltd Full time

    Job Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...


  • India Excis Compliance ltd Full time

    Job Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client's location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. ...


  • india Excis Compliance ltd Full time

    Job Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...


  • india Excis Compliance ltd Full time

    Job Description Responding to client support requests. Contacting clients to find out the nature of the problem. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on...


  • India Brilliant Computers Full time

    Job Description Desktop Technician will provide daily local or remote support for desktop-related issues. This includes receiving incoming calls, addressing inquiries, troubleshooting hardware, software, and application problems, and documenting the steps taken to resolve challenges in a ticketing system. The candidate will also be responsible for ensuring...


  • India Excis Compliance ltd Full time

    Job Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client's location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. ...


  • India Excis Compliance ltd Full time

    Job Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client's location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. ...


  • india Excis Compliance ltd Full time

    Job Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...


  • india Brilliant Computers Full time

    Job Description Desktop Technician will provide daily local or remote support for desktop-related issues. This includes receiving incoming calls, addressing inquiries, troubleshooting hardware, software, and application problems, and documenting the steps taken to resolve challenges in a ticketing system. The candidate will also be responsible for ensuring...


  • india Brilliant Computers Full time

    Job Description Desktop Technician will provide daily local or remote support for desktop-related issues. This includes receiving incoming calls, addressing inquiries, troubleshooting hardware, software, and application problems, and documenting the steps taken to resolve challenges in a ticketing system. The candidate will also be responsible for ensuring...