Technical Assistant

2 weeks ago


Mumbai, Maharashtra, India Mahindra and Mahindra Limited [Automotive and Farm Equipment Business] Full time

Job Title: EV Tekliner - MEAL

Responsibilities & Key Deliverables

Locations - Multiple (Pan India - Multiple locations across AOs)

1. Provide remote Technical Assistance to assist dealers in complex troubleshooting of unresolved problems and also do on site visits for complex troubleshooting and training of dealer team.

2. Failure Root cause analysis and share information with upstream teams for product improvements

3. Enhance the technical capabilities of dealer personnel

4 Dealership audit on technical aspects

5. Ensuring smooth new EV product launches from the Technical support side 6. Telematics data analysis and handling of maintenance portal-(telematics portal).

6. Understanding of battery diagnostics.

7. Ability to diagnose based on telematics data

Experience

4-10 years

Industry Preferred

Automotive (OEMs)

Qualifications

BE / B. Tech/Diploma - Mechanical / Automobiles /Electrical- (Specialisation in Mechatronics, Automobiles, Electrical preferred)



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