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Customer Service Associate
1 week ago
Position :
Customer Service Associate - (Only Males)
Experience - Fresher can apply
Openings - 5-6
Responsibilities -
Contact potential or existing customers to inform them about a product or service using scripts.
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company's reputation
Keep records of calls and sales and note useful information
Job Types:
Full-time, Regular / Permanent, Fresher
Salary:
₹9, ₹19,498.06 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
Ability to commute/relocate:
- Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
- Hindi (preferred)
- Health insurance
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