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Customer Service Associate

3 months ago

Ludhiana, Punjab, India ElliottCrew Full time
o Contact potential or existing customers to inform them about a product or service using scripts.

  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales o Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company's reputation
  • Keep records of calls and sales and note useful information
Qualification - Any Graduate.

convincing skills in English or Bengali & knowledge of E-mail & MS-Excel.

Salary:
₹15,000.00 per month

Schedule:

  • Day shift

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor's (preferred)

Language:

  • English (preferred)
  • Hindi (preferred)

Speak with the employer