Branch Manager

2 weeks ago

Bhubaneshwar, Odisha, India SI-Global Full time

About SI-UK and SI-Global

SI-UK is the leading provider of free, independent advice and support to international students. Since 2006, SI-UK has built a reputation as an industry leader, and each year SI-UK assists thousands of international students to join UK universities. We are present in 40 countries. To know more, visit

In India, SI-UK operates 24 offices with over 800 staff members. You will be joining an ambitious, growing company that represents the top institutions in the UK that offers opportunities for growth for individuals with the right skill sets and motivation.

SI-Global covers all other destinations outside of the UK where the company has ambitions to be a leading provider of free and independent advice.

Job Roles & Responsibilities:

· Overseeing the daily operations and performance of a branch, ensuring that the branch meets sales target.

· Developing and implementing strategies to improve the branch's efficiency, quality, and profitability.

· Ensuring compliance with the company's policies and procedures, as well as legal and ethical standards.

· Preparing and analyzing reports on the branch's performance and progress.

· Resolving any issues or problems that arise in the branch or with students.

· Establish and maintain positive and productive relationships with counsellors/education consultants.

· Manage and lead the team at the branch.

· Coach and monitor the branch sales team so they achieve individual targets and team targets.

· Efficiently manage clients during branch visits.

· Hold presentations.

· Work in collaboration with the Marketing and Digital Marketing team to help implement a strategy to maximize international student recruitment.

· Identify training requirements for the team and individual members and work with the training team to deliver the required training.

· Conduct process improvement meetings to address problems, issues, and other concerns of the team.

· Apply and track appropriate sales metrics for the team and regularly report to senior management.

· Represent the company during International Education Fairs and Events.

· Contribute to develop the SI-UK and SI-Global brands.

· Meet deadlines and targets.

· Possess a sales attitude.

· Take care of branch infrastructure and collaborate with Admin and Facilities team to solve issues if any.

Qualification

· Bachelor's degree or above in any subject

Experience: Eight to ten years of work experience in Study abroad/Overseas Education industry

Desired skills and requirement

· Good command over English (verbal and written) and fluent with local language

· Excellent leadership, communication, interpersonal, and customer service skills.

· Strong analytical, problem-solving, and decision-making skills.

· Ability to work under pressure and handle multiple tasks and deadlines.

· Ability to use databases

· Strong attention to detail

· Good IT skills – Internet, Windows environment, MS Office

· Honesty, trustworthiness, respect for others, accountability & loyalty

· Knowledge of the industry's best practices, trends, and regulations.

SI-UK and SI-Global respects diversity and is an equal opportunity employer

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