Coordinator-consumer Service Group-sales

2 weeks ago


Mumbai, Maharashtra, India Kotak Mahindra Full time
**Job Role

  • Generation of timely business MIS.
  • Handling personalized service requests of customers.
  • To understand clients business & provide appropriate business loan solutions.
  • Work closely with Branch Banking teams for new customer addition.
  • To ensure smooth onboarding of the client and catering to client requirements.
  • Coordinate with the internal teams, RMs or clients for completion of documentation relating to renewal/ modification/ enhancement or fresh disbursement.
  • Managing complaints of customers and ensuring their resolution within TAT.
**Job Requirement

  • Qualification
  • Graduate
  • Courteous and polite with customer service orientation
  • Excellent written and oral communication skills
  • Good Knowledge of Microsoft Excel

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