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Coordinator-consumer Service Group-sales
2 weeks ago
- Generation of timely business MIS.
- Handling personalized service requests of customers.
- To understand clients business & provide appropriate business loan solutions.
- Work closely with Branch Banking teams for new customer addition.
- To ensure smooth onboarding of the client and catering to client requirements.
- Coordinate with the internal teams, RMs or clients for completion of documentation relating to renewal/ modification/ enhancement or fresh disbursement.
- Managing complaints of customers and ensuring their resolution within TAT.
- Qualification
- Graduate
- Courteous and polite with customer service orientation
- Excellent written and oral communication skills
- Good Knowledge of Microsoft Excel
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