![ADCI HYD 20 SEZ](https://img0cf.b8cdn.com/images/people/emp-no-logo120X120.png)
Headcount Planner, Americas Hcp
1 week ago
- 5+ years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
If you would like to help us build the place to find and buy anything online, this is your chance to make history.
Key job responsibilities- Working on a diverse project portfolio supporting CS Capacity Planning initiatives and strategy.
- Create optimized headcount and hiring plans for Amazon's Customer Service business by managing tradeoffs between Customer Experience/Service Levels, Employee Experience, and Cost Effectivenes
- Partner with customer service technology teams on new initiatives, including launch of industryleading decision support tools
- Create new reporting & analytic opportunities by analyzing and understanding key planning processes
- Coordinate with Operations, Global Outsourcing, HR/Recruiting and Finance teams to analyze historical data and forecast demand
- Support local site management teams to optimize staffing requirements
- Thought leadership on integration of new products/services supported by CS.
Hyderabad, TS, IND
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- 6+ years of working cross functionally with tech and nontech teams experience
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Hyderabad, Telangana, India ADCI HYD 20 SEZ Full time5+ years of program or project management experience - 5+ years of supply chain experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership At Amazon, we are working to be the most customer-centric company on earth. To get there,...
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hyderabad, India ADCI HYD 16 SEZ Full timeAmazon Go is a new kind of store with no lines and no checkout—you just grab and go! Customers simply use the Amazon Go app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Check it out at amazon.com/go.AWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry...
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