Sr. Headcount Planner, CXQO

1 week ago


Hyderabad, Telangana, India ADCI HYD 16 SEZ Full time

Amazon Go is a fresh concept store where you can skip the lines and checkout hassle-free by simply grabbing what you need. Customers use the Amazon Go app to enter the store, pick from a variety of delicious meals and essential groceries, and leave. Experience the future of shopping with Amazon Go.

The AWS Applications team offers a wide range of applications for business users, providing scalability, reliability, pay-as-you-go pricing, and machine learning expertise similar to AWS services. From Amazon Connect to autonomous checkout services like Just Walk Out and Amazon One, we cater to various industries globally.

We are in search of a Headcount Planner who is enthusiastic about enhancing customer experience, embraces a global mindset, excels in communication and networking, and is proficient in driving innovative industry-standard solutions. The ideal candidate will possess skills in schedule optimization, quantitative planning, global network planning, analytical thinking, problem-solving, and data analysis.

Key responsibilities for this role include:

  • Working on diverse projects supporting CXQO Capacity Planning initiatives and strategy
  • Collaborating closely with multiple business teams, operations, outsourcing, program management, and finance leadership
  • Creating optimized headcount and hiring plans for Amazon's CXQO business
  • Partnering with technology teams on new initiatives and tools
  • Collaborating with various teams to analyze data and forecast demand
  • Supporting site management teams to optimize staffing
  • Participating in global initiatives to meet business needs
  • Driving vision, Leadership Principles, and culture within the team

Basic Qualifications:

  • 5+ years of experience in business or financial analysis, product costing, procurement, or a quantitative role
  • 3+ years of experience in product or program management, product marketing, business development, or technology
  • Bachelor's degree in fields like finance, accounting, business, economics, engineering, analytics, mathematics, or statistics
  • Experience in defining requirements, utilizing data and metrics for business insights, and influencing stakeholders

Preferred Qualifications:

  • Master's degree in supply chain management, operations, engineering, analytics, or related field
  • Experience with QuickSight dashboard and visual creation

About the team:

Diverse Experiences

Amazon values diverse experiences and encourages candidates from all backgrounds to apply, regardless of the traditional path or alternative experiences.

Why AWS:

Amazon Web Services (AWS) is the leading cloud platform globally, offering a comprehensive range of products and services trusted by startups to Global 500 companies. With a focus on work-life balance, inclusive team culture, mentorship, and career growth, AWS provides a supportive environment for professional development.

Work/Life Balance:

Striving for work-life harmony is crucial at AWS, where flexibility is part of the working culture to ensure success in both professional and personal aspects.

Inclusive Team Culture:

A culture of inclusion at AWS fosters curiosity and learning, with employee-led affinity groups promoting uniqueness through various events and experiences.

Mentorship and Career Growth:

With a commitment to becoming Earth's Best Employer, AWS offers endless opportunities for knowledge-sharing, mentorship, and career advancement to develop well-rounded professionals.

This role is open for candidates to work from locations like Hyderabad, TS, IND, among others.



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