Chat / Email Support Executive

1 week ago


Gurgaon, Haryana, India ZFunds Full time
Job description

Full Job Description

Experience - 1-2 Years

CTC- upto 3 lpa
Location - Gurgaon

Immediate joiners only

Qualification - Graduate

Roles and Responsibilities

Ensure timely and accurate service delivery at defined productivity levels.

Build client & domain knowledge to be able to deliver a resolution on the first conversation.

Resolve the queries by closing the open tickets.

Knowledge of Finance domain (Mutual Fund) is good to have.

To Meet Their Needs and Ensure Quality Service is given at all times.

Grow and nurture customer relationships on every interaction that results in measurable customer value.

Must be comfortable with 24*7 working environment.

About Us

ZFunds is on a mission to democratize personal has been done to make financial products accessible to people. However, it still remains an urban concept.

We will make quality financial advice accessible and approachable across born when we realized that consumers in all small towns across India have invested their money in LIC policies.

For users looking to grow their money, it's probably one of the worst options over a long period of time.

We realized that it's not a problem that consumers don't want better financial products, it's that they don't have supply to it.

And that is what ZFunds is here to now in the growth phase of your journey and are looking for driven developers to drive that ruthlessly alongside us.


Salary:
₹7, ₹25,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Day shift

Ability to commute/relocate:

  • Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Experience:

Chat Supprt: 1 year (required)

Speak with the employer

  • Gurgaon, Haryana, India Driffle Full time

    What is Driffle?Driffle is a digital goods marketplace that connects gamers across the globe with worldwide sellers. We are a bunch of gamers who are trying to make your gaming experience better with the aim of making gaming accessible and affordable to everyone.Job SummaryWe are seeking Email Support Executives to join our team and be responsible for...


  • Gurgaon, Haryana, India Driffle Full time

    What is Driffle?Driffle is a digital goods marketplace that connects gamers across the globe with worldwide sellers. We are a bunch of gamers who are trying to make your gaming experience better with the aim of making gaming accessible and affordable to everyone.Job SummaryWe are seeking Email Support Executives to join our team and be responsible for...


  • Gurgaon, Haryana, India OYO Full time

    Operations Management Day-to-Day operations support.Booking management on OS, such as refunds, check-in denials, No shows and booking status modifications Performance management of account.GX and revenue Resolving all partner issues through chat and email. Executing the given SOPs and proactively working on all process improvement initiatives.Listing Support...


  • Gurgaon, Haryana, India KVC Consultants Ltd Full time

    Job Description : - Provide Customer Support Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. Resolve tickets Analyze customer reported information to identify problems and concerns. Eligibility: 6 months experience in...


  • Gurgaon, Haryana, India Uncle Delivery Express Full time

    Key Responsibilities: Handling customer queries on Chat and Inbound calls Identify and escalate priority issues to the Team Leader and Ops Team Actively participate in team meetings Handle all queries in a polite, professional manner Educate customers on services and processes Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to...


  • Gurgaon, Haryana, India Cubnet Services Full time

    Customer Support Executive - Chat ProcessLocation - GurgaonDepending on skill set and experience process will be alignedLogistic company just like movers and packers in indiaNeed to provide customer support the sameExperienced upto - 28K in hand + Incentives Rotational shifts- *Work from office Both side cabs- graduates with *Minimum 1 year international BPO...


  • Gurgaon, Haryana, India Webhelp Full time

    Customer Service/SupportLocation Gurugram, India***Job Title:Advisor I, Chat SupportJob Description:The Advisor I, Chat Support position interfaces with customers via inbound chats, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's...


  • Gurgaon, Haryana, India Career Growth India Full time

    Job Information: Salary- Rupees / Monthly Shift- Flexible Job Experience: Fresh Job Qualifications- 12thResponsibilities and Duties Need to do the process over chat. Communicate with customers in real time and resolve the issues for any services. Client support handling. Maintain accurate customer records.


  • Gurgaon, Haryana, India timesjobs Full time

    Responsibilities - 1. Manage inbound calls, chats, and emails.Manage tickets and update customer information in the database during and after each call.Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken.Handle customer complaints, provide appropriate solutions and...


  • Gurgaon, Haryana, India timesjobs Full time

    Responsibilities - 1. Manage inbound calls, chats, and emails.Manage tickets and update customer information in the database during and after each call.Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken.Handle customer complaints, provide appropriate solutions and...

  • Email Marketer

    1 week ago


    Gurgaon, Haryana, India BigStep Technologies Pvt Ltd Full time

    We are currently seeking a talented Email Marketer with experience ranging from 6 months to 2 years, to join our dynamic marketing team. As an Email Marketer at BigStep Technologies, you will play a pivotal role in developing and executing email campaigns that drive customer engagement, retention, and revenue growth. Responsibilities: Collaborate with...

  • Email Developer

    1 week ago


    Gurgaon, Haryana, India Gartner Full time

    About the role: This position will support the Gartner's Global Email Operations team. Individuals in this role will work on developing and organizing email templates and modules for our content management system. Specific duties include but are not limited to coding email and landing pages, templating email builds, managing production queue, revamping...

  • Network Support

    1 week ago


    Gurgaon, Haryana, India Jobstronaut Full time

    The client is looking to hire a Network Support - Team Lead for their team at Gurgaon.Shift Timings : US ShiftsResponsibilities:Enhance the Product Experience by: Supporting all of client's product lines to diagnose and tackle wireless, security, switching, and other various network-related issues reported by customers. Provide support with full...

  • Customer Support

    7 days ago


    Gurgaon, Haryana, India Job World Full time

    DescriptionWe are seeking a highly motivated and experienced Customer Support professional to join our team. The ideal candidate should have 1-3 years of experience in the job market context of India and possess excellent communication skills, both written and verbal. The candidate should also be able to work well in a team environment and have a strong...


  • Gurgaon, Haryana, India Neolytix Full time

    Job Description :Provides IT support to internal users. Should be comfortable interacting with international customers in English language. Will be part of a global support operations group virtual team with peers from Neolytix offices globally.Experience & Qualifications : Candidate should have excellent communication. Good Knowledge of Laptop/Desktop...


  • Gurgaon, Haryana, India FRI FIL India Business and Research Services Private Limited Full time

    Description Title: Email Production Associate or Assistant manager Department: Email Marketing Team Location India Level Grade 3 We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our...


  • Gurgaon, Haryana, India Jobstronaut Full time

    The client is looking to hire a Network Support - Team Lead for their team at Gurgaon.Shift Timings :US the Product Experience by :Supporting all of client's product lines to diagnose and tackle wireless, security, switching, and other various network-related issues reported by customers. Provide support with full accountability on cases handled by the Tier...

  • IT Support Engineer

    7 days ago


    Gurgaon, Haryana, India FiscalNote Full time

    About the Position The IT Support Engineer reports to the Sr. Director, Enterprise IT and will play an integral role maintaining key FiscalNote systems and supporting the employees who use them. You will work across the entire company and focus on empowering our employees to use our IT technologies to their fullest potential. This is a hands-on position, in...


  • Gurgaon, Haryana, India Junglee Games Full time

    As anExecutive Customer Experience , champion all our users' happiness. Someone driven by an obsession for providing the absolute best resolution and service to our customers, as well as, amazing support experiencesCore to our culture, you will work in small, fast-paced teams in a challenging, technology-driven environment. You should always strive to...


  • Gurgaon, Haryana, India TechFun consultant Full time

    Company Overview Welcome to TECH FUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering...