Chat Support Associate
7 days ago
Booking management on OS, such as refunds, check-in denials, No shows and booking status modifications Performance management of account.
GX and revenue Resolving all partner issues through chat and email. Executing the given SOPs and proactively working on all process improvement initiatives.
Listing Support – Manage and modify OTA listings for hotels Partner Support.
Policy Support – Educate and resolve any inquiries on policy positions with respect to guests, inventory and partners.
Reconciliation Support – Assistance in understanding Reconciliation statements and waivers & dispute management.
HMS support – Communication on new features, assistance with existing features and troubleshooting exceptions.
Resolve pricing & inventory queries with the support of the revenue teamSupport the self-check in properties with chat and calls
UK ShiftExperience Range- 2 yearsBudget - 5 LPA
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Customer Support Associate
1 week ago
Gurgaon, Haryana, India Exeligo innovations pvt ltd Full timeob Brief Quickly grasp the essentials of the chat process job description, understanding its core components and objectives. Access a downloadable resource for a concise summary of the job brief, highlighting primary responsibilities and goals. Explore three key bullet points providing a snapshot of the chat process role.Responsibilities: Dive into the...
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Customer Support Chat Support
1 week ago
Gurgaon, Haryana, India Cubnet Services Full timeCustomer Support Executive - Chat ProcessLocation - GurgaonDepending on skill set and experience process will be alignedLogistic company just like movers and packers in indiaNeed to provide customer support the sameExperienced upto - 28K in hand + Incentives Rotational shifts- *Work from office Both side cabs- graduates with *Minimum 1 year international BPO...
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Chat Support Executive
7 days ago
Gurgaon, Haryana, India Uncle Delivery Express Full timeKey Responsibilities: Handling customer queries on Chat and Inbound calls Identify and escalate priority issues to the Team Leader and Ops Team Actively participate in team meetings Handle all queries in a polite, professional manner Educate customers on services and processes Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to...
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Advisor I, Chat Support
1 week ago
Gurgaon, Haryana, India Webhelp Full timeCustomer Service/SupportLocation Gurugram, India***Job Title:Advisor I, Chat SupportJob Description:The Advisor I, Chat Support position interfaces with customers via inbound chats, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's...
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Chat Process Executive
7 days ago
Gurgaon, Haryana, India Career Growth India Full timeJob Information: Salary- Rupees / Monthly Shift- Flexible Job Experience: Fresh Job Qualifications- 12thResponsibilities and Duties Need to do the process over chat. Communicate with customers in real time and resolve the issues for any services. Client support handling. Maintain accurate customer records.
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Associate - Customer support
4 weeks ago
Gurgaon, Haryana, India Alight Full timeJob DescriptionOur storyAt Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."Our Values:Champion People – be empathetic and help create a place where everyone belongs.Grow with purpose – Be inspired by our higher...
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Associate - Customer support
3 weeks ago
Gurgaon, Haryana, India Alight Full timeJob DescriptionOur storyAt Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."Our Values:Champion People – be empathetic and help create a place where everyone belongs.Grow with purpose – Be inspired by our higher...
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Chat / Email Support Executive
1 week ago
Gurgaon, Haryana, India ZFunds Full timeJob descriptionFull Job DescriptionExperience - 1-2 YearsCTC- upto 3 lpaLocation - GurgaonImmediate joiners onlyQualification - GraduateRoles and ResponsibilitiesEnsure timely and accurate service delivery at defined productivity levels.Build client & domain knowledge to be able to deliver a resolution on the first conversation.Resolve the queries by closing...
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IT Support Specialist
1 week ago
Gurgaon, Haryana, India Neolytix Full timeJob Description :Provides IT support to internal users. Should be comfortable interacting with international customers in English language. Will be part of a global support operations group virtual team with peers from Neolytix offices globally.Experience & Qualifications : Candidate should have excellent communication. Good Knowledge of Laptop/Desktop...
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Associate || Customer Experience
1 week ago
Gurgaon, Haryana, India Zomato Full timeWe are on the hunt for our next Customer Service ChampionAs part of theZomato Associate Accelerator Program (ZAAP ), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service.Here, you're not just an Associate; you are on the path to...
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Associate || Customer Experience
7 days ago
Gurgaon, Haryana, India Zomato Full timeWe are on the hunt for our next Customer Service ChampionAs part of the Zomato Associate Accelerator Program (ZAAP), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service.Here, you're not just an Associate; you are on the path to leadership....
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Technical Support Associate
4 weeks ago
Gurgaon, Haryana, India timesjobs Full timeJob Requirements Graduate (Any) BE/ B Tech/ M Tech in Mechanical or Automobile Engineering (Preferred) Relevant Experience in mechanical or automobile industry (Preferred) Knowledge of automotive spare parts (Preferred) A team-player mentality who thrives in a collaborative environment and is receptive to feedback The ability to self-start, multi-task, and...
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Customer Support Associate
7 days ago
Gurgaon, Haryana, India Sagar Solution Full timeWe are looking for an outgoing Customer Support Associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. Responsibilities: Attending training...
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Int. BPO: Chat/Email Process Sal hand:
1 week ago
Gurgaon, Haryana, India KVC Consultants Ltd Full timeJob Description : - Provide Customer Support Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. Resolve tickets Analyze customer reported information to identify problems and concerns. Eligibility: 6 months experience in...
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Senior Associate
7 days ago
Gurgaon, Haryana, India WNS Full timeHiring For International Chat Process5 Days working (Rotational Shift)2 Days Off (Rotational Off)Job Location - GurugramQualification - Any GraduateSalary - Max up to 38 fixed + VariablesMinimum one year of experience in International Chat B2C chat required. (Domestic Chat Experience not Required)Candidate should have excellent communication skills.Email me...
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Senior Associate
1 week ago
Gurgaon, Haryana, India WNS Full timeHiring For International Chat Process 5 Days working (Rotational Shift) 2 Days Off (Rotational Off) Job Location - Gurugram Qualification - Any Graduate Salary - Max up to 38 fixed + Variables Minimum one year of experience in International Chat B2C chat required. (Domestic Chat Experience not Required) Candidate should have excellent communication skills....
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Associate Modern Sales Support India
7 days ago
Gurgaon, Haryana, India SoftwareONE Full timeThe Associate's role is to provide assistance in contract execution functions across Microsoft Volume licensing, Microsoft Cloud, Partner Business (Hosting and Indirect Cloud) and SoftwareONE offerings. In order to onboard new/existing customers with Microsoft, GSDC Agreement Setup & Execution Team prepares contracts which need to be sent to the customer...
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Network Support
1 week ago
Gurgaon, Haryana, India Jobstronaut Full timeThe client is looking to hire a Network Support - Team Lead for their team at Gurgaon.Shift Timings : US ShiftsResponsibilities:Enhance the Product Experience by: Supporting all of client's product lines to diagnose and tackle wireless, security, switching, and other various network-related issues reported by customers. Provide support with full...
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Customer Support
7 days ago
Gurgaon, Haryana, India Job World Full timeDescriptionWe are seeking a highly motivated and experienced Customer Support professional to join our team. The ideal candidate should have 1-3 years of experience in the job market context of India and possess excellent communication skills, both written and verbal. The candidate should also be able to work well in a team environment and have a strong...
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Associate Iii, Sales Support
7 days ago
Gurgaon, Haryana, India Xerox Full timePress space or enter keys to toggle section visibility City Gurgaon State/Province Haryana Country India Department Sales Support Date Thursday, April 6, 2023 Working time Fulltime Ref# Job Level Individual Contributor Job Type Experienced Job Field Sales Support Seniority Level AssociateDescription & Requirements:Press space or enter keys to toggle section...