Customer Support Chat Support

Operations Management Day-to-Day operations support.Booking management on OS, such as refunds, check-in denials, No shows and booking status modifications Performance management of account.GX and revenue Resolving all partner issues through chat and email. Executing the given SOPs and proactively working on all process improvement initiatives.Listing Support...

DescriptionWe are seeking a highly motivated and experienced Customer Support professional to join our team. The ideal candidate should have 1-3 years of experience in the job market context of India and possess excellent communication skills, both written and verbal. The candidate should also be able to work well in a team environment and have a strong...

Customer Service/SupportLocation Gurugram, India***Job Title:Advisor I, Chat SupportJob Description:The Advisor I, Chat Support position interfaces with customers via inbound chats, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's...

Key Responsibilities: Handling customer queries on Chat and Inbound calls Identify and escalate priority issues to the Team Leader and Ops Team Actively participate in team meetings Handle all queries in a polite, professional manner Educate customers on services and processes Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to...

ob Brief Quickly grasp the essentials of the chat process job description, understanding its core components and objectives. Access a downloadable resource for a concise summary of the job brief, highlighting primary responsibilities and goals. Explore three key bullet points providing a snapshot of the chat process role.Responsibilities: Dive into the...

What you'll doCustomer Support Executive | BPO | Chat | Voice ProcessQualifications: Any graduateWork from Office | 6 days in week | Rotational Shift (only for male)Salary 1520k per monthSalary: From ₹22,000.00 per monthBenefits: Health insuranceSchedule: Rotational shiftSupplemental pay types: Performance bonusEducation: Bachelor's (preferred)Experience:-...

What you'll doCustomer Support Executive | BPO | Chat | Voice ProcessQualifications: Any graduateWork from Office | 6 days in week | Rotational Shift (only for male)Salary 1520k per monthSalary: From ₹15,000.00 per monthBenefits: Health insuranceSchedule: Rotational shiftSupplemental pay types: Performance bonusEducation: Bachelor's (preferred)Experience:-...

Responsibilities - 1. Manage inbound calls, chats, and emails.Manage tickets and update customer information in the database during and after each call.Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken.Handle customer complaints, provide appropriate solutions and...

Responsibilities - 1. Manage inbound calls, chats, and emails.Manage tickets and update customer information in the database during and after each call.Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken.Handle customer complaints, provide appropriate solutions and...

About WanderOnRemember the days when we used to fill our slam-books with career aspirations like scientist, teacher and doctor? Nobody at that time thought there could've been a career in Traveling, let alone being a travelpreneur But as life happens, you understand that a career could be anything where you can be a problem-solver for society.And that's how...

Job Purpose:The Tier 2 Customer Support Analyst is part of the Cendyn Global Customer Support team and reports to the Manager of Customer Support. The Global Customer Support team provides support for Cendyn products internationally. The Tier 2 Customer Support Analyst will bring advanced diagnostic and solution skills to the Customer Support team and will...

Job DescriptionOur storyAt Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."Our Values:Champion People – be empathetic and help create a place where everyone belongs.Grow with purpose – Be inspired by our higher...

Job DescriptionOur storyAt Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."Our Values:Champion People – be empathetic and help create a place where everyone belongs.Grow with purpose – Be inspired by our higher...

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and...

About the internship:Key responsibilities:1. Responding to customer inquiries via phone, email, and chat2. Providing exceptional support and resolving issues3. Maintaining a positive customer experienceLocation - Sector 44, Gurugram. > Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship...

About the internship:Key responsibilities:1. Responding to customer inquiries via phone, email, and chat2. Providing exceptional support and resolving issues3. Maintaining a positive customer experienceLocation - Sector 44, Gurugram. > Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship...

Job DescriptionOpening for Customer Support Voice/ Chat in a top leading MNC GurgaonAbout The Client-Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations...

Job descriptionFull Job DescriptionExperience - 1-2 YearsCTC- upto 3 lpaLocation - GurgaonImmediate joiners onlyQualification - GraduateRoles and ResponsibilitiesEnsure timely and accurate service delivery at defined productivity levels.Build client & domain knowledge to be able to deliver a resolution on the first conversation.Resolve the queries by closing...

The client is looking to hire a Network Support - Team Lead for their team at Gurgaon.Shift Timings : US ShiftsResponsibilities:Enhance the Product Experience by: Supporting all of client's product lines to diagnose and tackle wireless, security, switching, and other various network-related issues reported by customers. Provide support with full...

As a Customer Support Representative, you will be the first point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive experience with our products or services. Your primary goal will be to address customer concerns promptly and effectively while upholding our company's standards of customer service excellence.Key...