Head Service Experience
1 week ago
Eliminate failures leading to poor experience – bringing down customer's interactions across all channels. Digitizing customers' life cycle journeys to increase self-serve, therefore bring down interactions at assisted channels. Manage Experience & GTM for new system integration (BSS, OSS, FX, NMS, etc) and any product launch Continuous audit/review CLM journeys & to optimize them by digitizing & eliminating defects SOP & SLA adherence of customers' requests (SRs, Orders, etc) Manage service communication – Enable relevant KCIs on channels, integrate them with CLM, ensure DLT registration, etc Cost optimization for managed partners by automating process Driving auto heal by ensuring data quality management across systems Readiness at Service Portal, Airtel thanks App, Touch point & GTM for everything happening in the business Tracking & reporting of relevant KPIs.
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Service Head
1 week ago
Gurgaon, Haryana, India SCH Search Full timeJob Title: Service HeadRoles and Responsibilities: Oversee and lead the service department to ensure efficient and effective service delivery. Develop and implement strategic plans to improve service operations and enhance customer satisfaction. Establish and maintain service quality standards, and monitor adherence to ensure compliance. Manage a team of...
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Service Collection Head
1 week ago
Gurgaon, Haryana, India Airtel Business Full timeFunction:Customer Experience Reporting To:Business Head Job Level: Service Head Purpose of the Job Role is for circle lead for CE- Airtel business and the candidate would be Managing circle B2B Growth through customer Engagement and Experience. Key Deliverables To Ensure 100% service level adherence to business processes To enhance the Revenue enhancement...
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Head- Employee Services Management
1 week ago
Gurgaon, Haryana, India airtel Full timeAbout Airtel:Headquartered in India, Airtel is a global communications solutions provider with over 458 mn customers in 18 countries across South Asia and Africa. The company ranks amongst the top three mobile operators globally and its networks cover over two billion people. Airtel is India's largest integrated communications solutions provider and the...
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Head- Employee Services Management
1 week ago
Gurgaon, Haryana, India Airtel Full timeAbout Airtel: Headquartered in India, Airtel is a global communications solutions provider with over 458 mn customers in 18 countries across South Asia and Africa.The company ranks amongst the top three mobile operators globally and its networks cover over two billion people.Airtel is India's largest integrated communications solutions provider and the...
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Head- Employee Services Management
1 week ago
Gurgaon, Haryana, India airtel Full timeAbout Airtel: Headquartered in India, Airtel is a global communications solutions provider with over 458 mn customers in 18 countries across South Asia and Africa. The company ranks amongst the top three mobile operators globally and its networks cover over two billion people. Airtel is India's largest integrated communications solutions provider and the...
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Service Collection Head
1 week ago
Gurgaon, Haryana, India Airtel Business Full timeFunction: Customer ExperienceReporting To: Business HeadJob Level: Service HeadPurpose of the JobRole is for circle lead for CE- Airtel business and the candidate would be Managing circle B2B Growth through customer Engagement and Experience.Key Deliverables To Ensure 100% service level adherence to business processes To enhance the Revenue enhancement...
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National Sales Head
1 week ago
Gurgaon, Haryana, India Om Sai Global HR Service Full timeJob Overview We are looking for a Business Head - Project for our client place based at Gurgaon. It is Full-time position with competitive salary. Roles and Responsibilities Develop and implement project management strategies to achieve business goals To identify the new business opportunity in the market To Generate the revenue for the group. Lead project...
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Business Head
1 week ago
Gurgaon, Haryana, India Om Sai Global HR Service Full timeJob Description: We are seeking a proactive and experienced Business Head - India Mart/Online to manage and expand our sales through the India Mart/Online platform. The ideal candidate will be a person with a proven track record of selling products on India Mart / Online and will be given the opportunity to build and lead his/her own team in the near...
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Clinical Head-Psychiatry Services
1 week ago
Gurgaon, Haryana, India Sukoon Health Full timeAbout the jobAbout SukoonSukoon Health is building India's first specialized chain of hospitals to cater to acute and severe mental health conditions.We plan to set up 1000 beds across 40 units for adult, acute inpatient care across India. Additionally, we have aspirations to expand into specialized segments of de-addiction, child development disabilities,...
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Clinical Head-Psychiatry Services
1 week ago
Gurgaon, Haryana, India Sukoon Health Full timeAbout the jobAbout SukoonSukoon Health is building India's first specialized chain of hospitals to cater to acute and severe mental health conditions.We plan to set up 1000 beds across 40 units for adult, acute inpatient care across India. Additionally, we have aspirations to expand into specialized segments of de-addiction, child development disabilities,...
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Clinical Head-Psychiatry Services
1 week ago
Gurgaon, Haryana, India Sukoon Health Full timeAbout the jobAbout SukoonSukoon Health is building India's first specialized chain of hospitals to cater to acute and severe mental health conditions.We plan to set up 1000 beds across 40 units for adult, acute inpatient care across India. Additionally, we have aspirations to expand into specialized segments of de-addiction, child development disabilities,...
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Clinical Head-Psychiatry Services
1 week ago
Gurgaon, Haryana, India Sukoon Health Full timeAbout the jobAbout SukoonSukoon Health is building India's first specialized chain of hospitals to cater to acute and severe mental health conditions.We plan to set up 1000 beds across 40 units for adult, acute inpatient care across India. Additionally, we have aspirations to expand into specialized segments of de-addiction, child development disabilities,...
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Director – Corporate Services
1 week ago
Gurgaon, Haryana, India Corporation Service Company Full timePosition Title : Director Corporate Services Location : Gurugram, Haryana Work Hours : 45 hours per week Work Mode : Onsite Position Overview: We are seeking an accomplished professional to join our leadership team as a Director, responsible for driving Global Business Development, Financial Strategy, and providing overall leadership in...
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Head of Steam Turbine Service Engineering
1 week ago
Gurgaon, Haryana, India Siemens Limited Full timeAs the Head of Steam Turbine Service Engineering at Gas Services India, the role involves overseeing and directing the service engineering operations for steam turbines.With more than 20 years of experience in steam turbine engineering, you will lead the Engineering team for the Service business, offer crucial engineering support to the steam turbine service...
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IT Head
1 week ago
Gurgaon, Haryana, India UNISON INTERNATIONAL CONSULTING (The Recruitment Company) Full timeLooking for an IT Head for a Luxury Home Decor Brand Location: GurgaonCTC: 50 LPA Experience: 5+ years Requirements: Develop and implement an IT strategy aligned with the company's business objectives, ensuring the effective use of technology to support growth and innovation. Lead and mentor a team of IT professionals, providing guidance and direction to...
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Head of Procurement
1 week ago
Gurgaon, Haryana, India GreenTree Advisory Services Pvt Ltd Full timeHead Procurement OEM (Renewable Energy)Experience 10+ YearsLocationGurgaonApproximately 15+ years of experience in manufacturing/operations, out of which at least 8 10 years should have been in a "SOLAR MODULE MANUFACTURING" industry. The incumbent should have worked in the capacity of a Head Procurement with experience of buying capex, solar cell and solar...
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Marketing Head
1 week ago
Gurgaon, Haryana, India Michael Page Full timeOpportunity to work closely with senior stakeholders An opportunity to lead a team About Our Client Our client is a top manufacturer of 2-wheeler vehicles and is seeking a Category Head. Job Description The Category Head will report to the Head of Marketing and be accountable for the following: Strategize and plan GTM for products within the category...
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- Head
1 week ago
Gurgaon, Haryana, India Builder Full timeAbout the us:Innovation is fuelled by the power of possibilities. A few years ago, it was virtually impossible to innovate because building software needed a degree, it was simply too expensive, too complex, too risky and ultimately too inefficient. That's why only 16% of projects were ever done on budget and 78% failed.We're changing that. We're flipping...
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Category Head
1 week ago
Gurgaon, Haryana, India Michael Page Full timeOpportunity to work with a leading global manufacturer of 2 wheelers Opportunity to lead a team About Our Client Our client is a leading manufacturer of 2 wheelers and is looking for a Category Head. Job Description The Category Head will report directly to the Head of Marketing and will be responsible for the following: Strategise & plan...
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Procurment Head
1 week ago
Gurgaon, Haryana, India Nityo Infotech Full timeThe Company About Publicis Publicis Groupe is the world's third largest communications group. With activities spanning 104 countries on five continents, the Groupe employs approximately 80,000 professionals. Procurement Head Duties & Responsibilities*Performs human resource management activities, including interviewing and selecting staff.*Provide oversight...