Current jobs related to Service Collection Head - Gurgaon, Haryana - Airtel Business

  • OTC Collection Analyst

    4 weeks ago

    Gurgaon, Haryana, Haryana, India Johnson Controls International Full time

    At Johnson Controls, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together on holistic solutions for smarter buildings and cities today and tomorrow. By protecting people and the environment. By giving back in the communities, we live in. By solving today’s challenges while...

  • Regional Ops Manager, North

    4 days ago

    Gurgaon, Haryana, Haryana, India Johnson Controls International Full time

    Title: Regional Operations Head for North & EastObjective / Purpose of duty:Leading North & East India Region to execute IBMS projects with excellence.Leading entire team of project management & execution in North & East region.Delivering Revenue, Gross margin, cash collection & other parameters linked to working capital in the region as per the company’s...

  • OTC Cash apps Executive

    4 weeks ago

    Gurgaon, Haryana, Haryana, India Johnson Controls International Full time

    Job Description:This role will report to the OTC Cash Application Supervisor and work closely with collections team to proactively identify and resolve issues related to unapplied cash Records client payments in appropriate accounts, identifies and resolves payment discrepancies and answers internal customer’s inquiriesThis role will also work in link with...

  • Cash Apps Sr. Analyst

    2 weeks ago

    Gurgaon, Haryana, Haryana, India Johnson Controls International Full time

    Job Description:This role will report to the OTC Cash Application Supervisor and work closely with collections team to proactively identify and resolve issues related to unapplied cash Records client payments in appropriate accounts, identifies and resolves payment discrepancies and answers internal customer’s inquiriesThis role will also work in link with...

  • Deputy General Manager

    2 months ago

    Gurgaon, Haryana, Haryana, India Johnson Controls International Full time

    To secure Labour and Material (BAS, Low side) as per sales forecast with the specified minimum margin requirement1. Work with owner to influence specifications and promote Johnson Controls products and capabilities.2. Assist operations team to submit quotation as required.3. Conduct market survey, make marketing and sales presentation to owners as required....

  • Deputy Project Manager

    3 months ago

    Gurgaon, Haryana, Haryana, India Johnson Controls International Full time

    Deputy project Manager Job Responsibilities: -Candidate must have 9+ years of experience in ELV project management, with bachelor’s degree in engineering.Ensuring Monthly Revenue, Billing & Collection targets are achieved.Maintaining positive cash flow & project margin improvement.Provides primary support and guidance to the financial planning, monitoring,...

  • National Sales

    2 days ago

    gurgaon, India Esteemed client of Unison International Full time

    Distribution Head will be accountable for Primary Sales Management across branches. He will also be conducting timely reviews to achieve the required Primary Sales. Apart from the sales, he will also be conducting the Branch Level reviews on collections, inventory, sales forecasting and other distribution parameters. Distribution head will also be...

  • AGM/ DGM

    2 days ago

    gurgaon, India Dr Lal PathLabs Full time

    Scope of Work The position heads the Home Collection business of Dr Lal PathLabs and will be responsible for driving overall business expansion – geographically and increasing D2C presence, revenue growth, enhancing customer experience, manage large-scale operations. Build a strong team for service delivery and collaborate with cross-functional teams to...

  • Service Assurance Head

    3 weeks ago

    gurgaon, India Airtel Business Full time

    Function: Customer ExperienceRole:- Assurance Head, DGMPurpose of the Job•Build a one-to-one relationship with the SAM customers based on an understanding of customers, business environment.•The role involves going beyond brand building for AES products/ services and adding value to AES business by creating a personal, holistic and integrated service...

  • AGM/ DGM

    3 weeks ago

    gurgaon, India Dr Lal PathLabs Full time

    Scope of WorkThe position heads the Home Collection business of Dr Lal PathLabs and will be responsible for driving overall business expansion – geographically and increasing D2C presence, revenue growth, enhancing customer experience, manage large-scale operations. Build a strong team for service delivery and collaborate with cross-functional teams to...

  • AGM/ DGM

    2 days ago

    gurgaon, India Dr Lal PathLabs Full time

    Scope of WorkThe position heads the Home Collection business of Dr Lal PathLabs and will be responsible for driving overall business expansion – geographically and increasing D2C presence, revenue growth, enhancing customer experience, manage large-scale operations. Build a strong team for service delivery and collaborate with cross-functional teams to...

  • Central Ops Heading Functions

    3 months ago

    Gurgaon, India Skillventory Full time

    **Central Ops Heading Functions - (Disbursement, Payouts : Business)**: - for 10 year(s) of experience - ₹ Not Disclosed by Recruiter - Gurgaon/Gurugramor **Roles and Responsibilities** Disbursement : Disbursement payment authorization, Disbursement support to spoke location Payouts : Business, Collection & Other Department Banking Management -...

  • Collection Executive

    3 weeks ago

    gurgaon, India Mekyek Full time

    We are seeking dedicated and experienced Recovery/Collection Specialists to join our team. The ideal candidate will have a minimum of 1 year of experience in recovery and collection. This position requires working from our office and involves handling collections and recovery tasks to ensure timely payments and resolution of outstanding accounts.Location: ...

  • Collection Executive

    3 weeks ago

    Gurgaon, India Mekyek Full time

    We are seeking dedicated and experienced Recovery/Collection Specialists to join our team. The ideal candidate will have a minimum of 1 year of experience in recovery and collection. This position requires working from our office and involves handling collections and recovery tasks to ensure timely payments and resolution of outstanding...

  • Credit Collection/accounting Services

    4 months ago

    Gurgaon, India Lutron Electronics Co., Inc Full time

    Overview: Title: Accounting Services - Senior Representative/Specialist You will use your skills and experience working closely with customers and handling conflict to develop collaborative and trusted relationships. You will communicate with customers daily to resolve disputed receivables and help facilitate timely payments. You will also work closely with...

  • ACT - Manager/Senior Manager - Collections & Retentions

    2 weeks ago

    Gurgaon, India Atria Convergence Technologies Limited Full time

    About Atria Convergence Technologies LimitedACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in home entertainment, education, and interactive services provider in India. Today, we are closer than ever to realizing it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh,...

  • Collection Executive | BPO

    3 weeks ago

    Gurgaon, India Mekyek Full time

    We are seeking dedicated and experienced Recovery/Collection Specialists to join our team. The ideal candidate will have a minimum of 1 year of experience in recovery and collection. This position requires working from our office and involves handling collections and recovery tasks to ensure timely payments and resolution of outstanding accounts.Location: ...

  • Collection Executive | BPO

    3 weeks ago

    gurgaon, India Mekyek Full time

    We are seeking dedicated and experienced Recovery/Collection Specialists to join our team. The ideal candidate will have a minimum of 1 year of experience in recovery and collection. This position requires working from our office and involves handling collections and recovery tasks to ensure timely payments and resolution of outstanding accounts.Location: ...

  • Collection Executive | BPO

    3 weeks ago

    Gurgaon, India Mekyek Full time

    We are seeking dedicated and experienced Recovery/Collection Specialists to join our team. The ideal candidate will have a minimum of 1 year of experience in recovery and collection. This position requires working from our office and involves handling collections and recovery tasks to ensure timely payments and resolution of outstanding...

  • Collection Executive | BPO

    3 weeks ago

    Gurgaon, India Mekyek Full time

    We are seeking dedicated and experienced Recovery/Collection Specialists to join our team. The ideal candidate will have a minimum of 1 year of experience in recovery and collection. This position requires working from our office and involves handling collections and recovery tasks to ensure timely payments and resolution of outstanding...

  • Management Trainee

    5 days ago

    Gurgaon, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Management Trainee

    2 weeks ago

    Gurgaon, India Genpact Full time

    Inviting applications for the role of MT, CollectionsWe are looking for a Collections Representative who would be responsible for leading all collection and dispute resolution activities in accounts receivable and related settlement processes.ResponsibilitiesIn this role, you will be responsible for all the activities related to Cash & Collection domain.•...

  • Management Trainee

    2 days ago

    gurgaon, India Genpact Full time

    Inviting applications for the role of MT, CollectionsWe are looking for a Collections Representative who would be responsible for leading all collection and dispute resolution activities in accounts receivable and related settlement processes.ResponsibilitiesIn this role, you will be responsible for all the activities related to Cash & Collection domain.•...

  • Management Trainee

    2 weeks ago

    Gurgaon, India Genpact Full time

    Inviting applications for the role of MT, Collections We are looking for a Collections Representative who would be responsible for leading all collection and dispute resolution activities in accounts receivable and related settlement processes. Responsibilities In this role, you will be responsible for all the activities related to Cash & Collection...

  • Professional, Collections

    4 months ago

    Gurgaon, India Fiserv, Inc. Full time

    **What does a successful Professional, Collections do at Fiserv?** - Responsible for business-to-business collections efforts primarily for US Clients. - Accounts Receivables - from initial contact till closure. - Review assigned worklist daily & act as per requirements on various client accounts. - Dispute Management - Handling client invoicing disputes. -...

  • Customer Service Representative

    4 months ago

    Gurgaon, India Expert Staffing Solutions Full time

    We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring...

Service Collection Head

3 months ago

Gurgaon, Haryana, India Airtel Business Full time

Function:
Customer Experience

Reporting To:
Business Head

Job Level:

Service HeadPurpose of the JobRole is for circle lead for CE- Airtel business and the candidate would be Managing circle B2B Growth through customer Engagement and Experience.

Key Deliverables

  • To Ensure 100% service level adherence to business processes
  • To enhance the Revenue enhancement -Churn Control and Up-sell (Data and Voice)
  • Managing Fault Rate and SLA
  • To increase Collection Efficiency : 0-60 days (data and Voice)
  • Bad Debts Reduction
  • IR Delivery vs. Target
  • Drive virtualization through PFH, Self-care and Paperless bill media

Additional Responsibilities:

  • PAN Indian Collection Governance for Emerging and ISP segmentDunning complianceReconciliation and Dispute closureAudit and Tax complianceDrive early bucket collectionCustomer credit checkPayment posting process /AuditSkills RequiredExperience in Project Management + CollectionsPartner ManagementTeam ManagementKnowledge of TDS/GSTAccount reconciliationData Product Billing and accountingEducational Qualifications
  • Full Time graduate, preferably MBA/ PGDM - Finance (Mandatory) or CA / CA inter will doWork Experience15+ Years of experience in telecom(Preferred)