Sales Operations Manager_Salesforce

2 weeks ago

Mumbai, Maharashtra, India Adform Full time
In the Revenue and Operations department, the mission is to promote, sell, onboard, and service the products built by our technical teams and departments. This means a deep focus on a 360-degree commercial strategy that helps take new products to market and promote and maximize clients' usage and experience with existing products.

Sales Operations team is responsible for supporting Sales people through Salesforce by guiding them through established processes, resolving challenges related to Salesforce and training on Salesforce.

The Sales Operations Manager Is a senior role within the Sales Operations team, leading the function and passionately advocating for the value of Salesforce and its use. The role works with Sales people, leaders and business solutions to manage change requests, complex Salesforce administrational tasks and train Adform Sales to use Salesforce to provide richer quality data to the business and get value of it on the sales floor.

We hope you are ready to change the game Be ready to: Manage Change Requests to Salesforce from request to delivery in partnership with the development teams Understand and represent the concepts that govern the way that Salesforce supports our business Perform important activities to drive more data and engage users personally including accelerate programs Diagnose and handle complex issues and be able to provide some configuration of the Salesforce setup Act as a consultant on high profile cases, setups and be present in engagements with senior leaders in the business to share ideas and knowledge Own and manage a knowledgebase and internal training school, documentation and producing materials that cover this specific Salesforce setup Be responsible for educating others on the Salesforce platform Attitude First. Everything else will follow. We can grow together faster if you have: Targeted hands-on experience working with Salesforce platform Full proficiency in English language Experience providing training, educating others Experience mentoring, leading other people Project management experience (running multiple projects at once) Stand out by having: Strong analytical mindset Our promise to you: You'll play a vital role in our business, recognized as an expert by our global leadership team where you'll support over 200 individuals who rely on your guidance and assistance. We're a collaborative team dedicated to mutual success, actively embracing change and guiding others toward future success You'll be surrounded by a dynamic, inspiring and international environment that puts client value in focus We behave with decency. We strongly commit to fostering an inclusive and diverse work environment so we encourage applications from candidates of all backgrounds, experiences, and identities You'll be given challenging and unique tasks with creative approach to problem-solving and ownership We are team players and work closely with different teams to reach common goals Being ambitious is what helps us grow and we want to share our future ambitions with you We stand tall by acting with courage and treating every mistake as a valuable lesson Adform cares about you so we offer private medical insurance, extra vacation days, sports activities and we are proud to be a dog friendly office Depending on your competencies & skills, monthly salary starts from 2600 EUR Gross Adform is an equal opportunity employer with a global perspective. We remain committed to creating an environment that not only respects different backgrounds but celebrates them too. We believe that diversity in all its forms enhances our teams' creativity, innovation, and effectiveness, and therefore we value different backgrounds, perspectives, and skills.

We are committed to creating a work environment where Adform employees feel valued for who they are and what they can contribute, free from any type of discrimination.

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