Sales Operations Executive

2 weeks ago


Mumbai, Maharashtra, India Cathay Pacific Full time
SND - Sales & Distributions

  • Mumbai, India
  • Cathay Pacific
  • Application Deadline
15 Jul 2023

Company Description

Let your passion fly We're proud to be one of the world's leading airlines.

Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that's straight from the heart.

All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best.

Our global family can open a world of opportunities for you. This means that your first role at Cathay Pacific won't be your last. It could take you anywhere. Join us and discover just how far you can go

Cathay Pacific has recently received certification as a Great place to work in India.

Role Introduction


To partner with Account Managers to provide proactive sales and support to achieve the targets through the intelligent use of data enabling the achievement of revenue and the associated targets for the portfolio.

Key Responsibilities

Sales Support and Reporting

  • Support the Channel Distribution strategy for the Port / Territory
  • Supply the regional business development team with market information from time to time in accordance with Cathay's antitrust policies and guidelines as required
  • Effective usage of Group Sales optimization (GSO) ensuring endtoend closure of group travel
  • Ensure timely communication is disseminated to trade using CXAgents platform
  • Assist the trade with any adhocs, refunds and FIT queries as maybe required
  • Assist account managers for any operational query and backend support
  • Assist local/global account managers with global POS coordination and closure of contracts

General

  • Utilize tools such as PRISM, SFA, DDS and Qliksense to run reports and conduct analysis for the Corporate Account Managers
  • Ensure credit control support extended to Account managers
  • Any other reasonable task as requested

E&A

  • Emergency and Accident and Crisis Response responsibilities as required

Requirements:

Academic qualifications

  • Graduation in any field is a minimum
  • Diploma / Certification in a relevant Sales business field would be an advantage

Knowledge, skills, training and experience

  • A minimum of 2 years' relevant work experience
  • Demonstrable commercial acumen
  • Experience in, or knowledge of, the airline industry is a distinct advantage
  • Proven numeracy and analytical skills
  • Knowledge of PRISM, MIDT, DDS and Sales Force Automation Tool is preferred
  • Excellent communication and interpersonal skills
  • Excellent PC literacy in Word, Excel and PowerPoint
  • Ability to cover and progress into an Outdoor Sales role
  • Adaptive to and embraces constant change

Benefits:

Personal & Application Information

All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer

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