Client Support Specialist
2 weeks ago
Communicate and respond to customers through various channels.
Ensure customer satisfaction and provide professional customer concerns.
Work closely with the internal teams to address customer concerns and inquiries.
Facilitate the consolidation of required documents and materials needed in fulfillment of client's requirements.
Consistently and regularly update customer and account information in the internal system.
PROJECT MANAGEMENT
Ensures that daily administrative tasks are delivered and executed with due diligence.
Provide clear and regular updates to internal and external stakeholders.
Must be able to troubleshoot and initiate solutions in case of project challenges, and escalating concerns to concerned parties if need be.
Requirements
Excellent verbal and written interpersonal, presentation and communication skills.
Can
must be willing to work on-site if required, but will otherwise have the flexibility to work from anywhere
Fresh graduates are welcome to apply
Benefits
WORKING IN DIGITAL MADE REFRESHING
A certified Great Place to Work, SVEN makes agency life refreshingly fun, rewarding, and fulfilling.
SPARK PERSONAL BREAKTHROUGHSUnplug, recharge, and relax with a generous set of paid leaves you can use any way you want from catching up with friends and family gatherings to pursuing your passion or giving back to the community.
Take care of yourself physically with comprehensive HMO & life insurance, as well as mentally through our mental health and nutritionist support services.
Engage, immerse, and connect with people across the agency in our exciting employee programs.
Create breakthroughs anywhere and everywhere with our Work-From-Anywhere setup.
ACHIEVE CAREER BREAKTHROUGHSTake charge of your career and unlock your best self through regular appraisals and growth discussions.
Grow your skills with internal learning programs and company-sponsored training.
Celebrate breakthrough work and performance through our employee recognition programs.
RequirementsFresh graduates are welcome to apply
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