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Polish speaking Passenger Support Specialist
1 week ago
Polish , and ready for an exciting adventure in
Cape Town, South Africa ? A leading vibrant travel company has an exciting
job
opportunity for a dynamic and enthusiastic
Polish speaking Passenger Support Specialist
to join their team. If you're a people person with a flair for problem-solving and love providing exceptional customer service, this is the perfect role for you If you're ready to make dreams take flight, apply now and let your
Polish
sparkle in the land of breathtaking landscapes, vibrant cultures, and incredible adventures
Your key
job
responsibilities as the
Polish speaking Passenger Support Specialist
in
Cape Town, South Africa
will include:
Serve as a friendly and knowledgeable point of contact for
Polish
speaking passengers, assisting them with their travel-related inquiries, concerns, and requests
Communicate with passengers via phone, email, and chat, delivering outstanding customer service and ensuring their needs are met promptly and efficiently
Provide information about travel itineraries, flight details, accommodation bookings, tourist attractions, and more, ensuring a seamless and unforgettable experience
Collaborate closely with their international team, including other Passenger Support Specialists, to resolve complex customer issues and optimise the overall passenger experience
Maintain accurate records of passenger interactions, feedback, and complaints to help them continuously improve their services
RequirementsRequirements for this
Polish speaking Passenger Support Specialist job
in
Cape Town, South Africa :
Fluency in
Polish
and English, both written and verbal, to effectively assist Polish speaking passengers from start to finish
Exceptional interpersonal skills and a genuine passion for helping others, ensuring every passenger feels valued and well supported
Proven problem-solving abilities, with a keen attention to detail and the ability to think on your feet in fast-paced situations
A solid understanding of travel industry practices, such as airline operations, accommodation bookings, and general tourism information
Proficient computer skills and the ability to navigate various software and communication platforms
If you meet the above requirements for this
Polish speaking Passenger Support Specialist job
in
Cape Town, South Africa , we would like to hear from you Please send your CV today
RequirementsPolish, Customer Service, Customer Care, Customer Support
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