IT Sales Support Specialist

1 week ago


Delhi, Delhi, India SoftwarePac LLC Full time
IT Sales Support Specialist

Position Overview:
We are looking for a meticulous and proactive individual with strong English language skills to join our vibrant sales team as an IT Sales Support Specialist.

The perfect candidate will handle quote preparation, LinkedIn outreach, and client calls to aid our sales efforts and ensure top-notch customer service.

This role plays a crucial part in maintaining operational efficiency and delivering exceptional service to our clientele.

Key Responsibilities:
- Generate and manage precise quotations for clients as per their needs.
- Ensure prompt delivery of quotes and follow up on any queries or issues.
- Keep a database of standard pricing and product details for quick access.
- Execute outreach campaigns on LinkedIn to spot and engage potential clients.
- Cultivate relationships with current and potential clients through regular updates and communication.
- Monitor responses on LinkedIn and collaborate with the sales team to pursue leads.
- Place outbound calls to clients for quote follow-ups, product details, and addressing inquiries.
- Act as the primary contact for clients, ensuring their requirements are met and issues resolved promptly.
- Schedule appointments and meetings for the sales team with clients.

Qualifications:
- Demonstrated experience in sales support or customer service, preferably in the IT sector.
- Proficiency in LinkedIn and other social platforms for professional networking.
- Excellent English communication skills, both written and verbal.
- Strong interpersonal skills and the ability to foster relationships.
- Capacity to manage multiple tasks and prioritize effectively.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- Detail-oriented with excellent organizational abilities.
- Capable of working independently and collaboratively in a team.
- Bachelor's degree in Business, Marketing, Information Technology, or related field is a plus.

Shift Time:
8 AM EST to 5 PM EST

Salary:
₹4,00,000 per annum (4 LPA)

To Apply:
Please send your resume and a cover letter highlighting your relevant experience, English proficiency, and interest in this role.

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