Service Desk

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate escalated...

Job DescriptionOverviewWe are seeking an experienced and results-driven IT L1/L2 Service Desk Team Leader. Working with your peers to the Service Desk Manager to oversee our IT service desk operations 24/7 at the Global Service Centre. The ideal candidate will manage a team of service desk technicians and analysts, ensuring the delivery of high-quality IT...

Proven work experience as a Service Desk Engineer or similar role• Strong knowledge of Windows and Mac operating systems• Familiarity with network troubleshooting and network configurations• Excellent customer service and communication skills• Ability to diagnose and resolve hardware and software issues• Attention to detail and problem-solving...

Req ID: 306436 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Service Desk - Systems Administration Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).Service...

Testing and analyzing IT system and software performance.Resolving incoming client and personnel IT queries remotely via email and phone, or at the office.Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.Avoid service interruptions by performing system installations, updates, and maintenance procedures.Preparing...

Job DescriptionWho we areWe&aposre a leading, global security authority that&aposs disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world&aposs largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded...

Job Role - Service Desk LeadExperience Range: 4 to 8 yearsJob Location: BangaloreJob DescriptionRoles/ responsibilitiesManage the day-to-day activities of IT- Helpdesk Operations.Manage and co-ordinate the processing of incoming calls/Chats/ tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA.Co-ordinate and...

Brief overview of the role Reporting to the Service Desk Lead (APAC), the Service Desk Engineer plays a key role in managing end-user devices, resolving complex technical issues, and supporting Service Desk Analysts. The role emphasizes advanced troubleshooting, automation, asset and configuration management, ITIL-aligned service delivery, and process...

We are looking for a Service Desk Team Lead for one of our clients. Your job scope is as follows : - Provide expertise and advanced-level technical support to technician and end-users. - Overseeing the technical operations of the service desk team, providing expert-level technical support, and leading the team in diagnosing and resolving complex technical...

About Us:MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds...

About the RoleThis role involves providing technical assistance to clients across various geographies. The ideal candidate will have experience in a technical support or service desk role and be familiar with common operating systems, networking concepts, and ITSM tools.Responsibilities:Technical Support: Provide first-level support for IT issues,...

About Us:MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds...

About The Company ARA s client is a leading IT solutions provider offering Applications Business Process Outsourcing BPO and Infrastructure services globally through a combination of technology knowhow domain and process expertise The accolades It has been garnering can be attributed to their undeterred focus in delivering quality solutions across...

MACOM is an Equal Opportunity Employer We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status or veteran status or any other legally protected status Service Desk Administrator Job Purpose: MACOM Technology Solutions is looking for a Service Desk Administrator...

What is special about Lighthouse? Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where...

Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an...

Role : Service Desk & Infrastructure Administrator - L2Location : BangaloreWork mode : Night Shift (Work from Home )Education : Post-secondary degree in IT Management, Computer Science or equivalent mix of training and experience.Industry certifications in IT, networking and/or security would be an assetExperience : 3+ years of work experience as a Level 2...

Job Description : Service Desk Analyst - French, Global Service Desk We're AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a better...

Skill : Service Desk Agent L1Job Location : BengaluruExperience : 1 to 3 YearsJob Description :Manage the day-to-day activities of IT- Helpdesk Operations.Manage and co-ordinate the processing of incoming calls/Chats/ tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA.Co-ordinate and implement processes and...

Skill : Service Desk Agent L1Job Location : BengaluruExperience : 1 to 3 YearsJob Description :Manage the day-to-day activities of IT- Helpdesk Operations.Manage and co-ordinate the processing of incoming calls/Chats/ tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA.Co-ordinate and implement processes and...