Service Desk engineer

Role ProfileThe Senior Service Desk Analyst plays a key role in managing advanced technical issues, mentoring junior team members, and ensuring the smooth operation of the service desk. This role requires strong technical expertise, analytical skills, and the ability to handle escalations while ensuring end-user satisfaction.The successful candidate will...

As a key member of our team, the Senior Service Desk Analyst will play a crucial role in managing advanced technical issues, mentoring junior team members, and ensuring the smooth operation of the service desk.Key Responsibilities:Provide second-level technical support for escalated incidents and service requestsTroubleshoot and resolve advanced hardware,...

About the Role: The Junior Service Desk Analyst is an entry-level role responsible for providing first-level technical support to end users. This role involves diagnosing and resolving technical issues, logging incidents, and escalating more complex problems to higher levels of support. The position is focused on delivering excellent customer service and...

Job Role - Service Desk LeadExperience Range: 4 to 8 yearsJob Location: BangaloreJob DescriptionRoles/ responsibilitiesManage the day-to-day activities of IT- Helpdesk Operations.Manage and co-ordinate the processing of incoming calls/Chats/ tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA.Co-ordinate and...

Job Requirements:To be successful in this role, you should have:Bachelor's degree in IT, Computer Science, or related field5 years of experience in a similar technical support or service desk roleStrong technical expertise in troubleshooting operating systems, hardware, and software

About Us: MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds...

Job Description : We are looking for a Senior Service Desk Technician for one of our clients. Your job scope is as follows : - Provide advanced-level technical support to end-users via phone, email, and in-person. - Assess and qualify the request. - Diagnose and troubleshoot hardware, software, and network issues. - Assist with the installation,...

About Us: MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds...

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate escalated...

Skill : Service Desk Agent L1Job Location : BengaluruExperience : 1 to 3 YearsJob Description :Manage the day-to-day activities of IT- Helpdesk Operations.Manage and co-ordinate the processing of incoming calls/Chats/ tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA.Co-ordinate and implement processes and...

Skill : Service Desk Agent L1Job Location : BengaluruExperience : 1 to 3 YearsJob Description :Manage the day-to-day activities of IT- Helpdesk Operations.Manage and co-ordinate the processing of incoming calls/Chats/ tickets to ensure timely and effective resolution of incidents and requests as per pre-defined SLA.Co-ordinate and implement processes and...

We are looking for a Senior Service Desk Technician for one of our clients. Your job scope is as follows:Provide advanced-level technical support to end-users via phone, email, and in-personAssess and qualify the requestDiagnose and troubleshoot hardware, software, and network issuesAssist with the installation, configuration, and maintenance of computer...

Job Description :We are looking for a Senior Service Desk Technician for one of our clients. Your job scope is as follows :- Provide advanced-level technical support to end-users via phone, email, and in-person.- Assess and qualify the request.- Diagnose and troubleshoot hardware, software, and network issues.- Assist with the installation, configuration,...

Job Description : Service Desk Analyst - French, Global Service Desk We're AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a better...

Service Desk Analyst Job SummaryWe are seeking an experienced Service Desk Analyst to join our team at HCLTech. As a Service Desk Analyst, you will be responsible for providing technical support to our clients via phone, email, and ticketing system. Your primary goal will be to troubleshoot and resolve technical issues related to desktops, laptops, printers,...

Job Description:We are looking for a skilled Service Desk Analyst (Level 1.5) to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to customers via phone, email, and chat. You will troubleshoot issues related to Windows, Virtual Machines, Security and Compliance Protocols, Application Troubleshooting, Microsoft...

About Us:MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds...

MACOM is an Equal Opportunity Employer We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status or veteran status or any other legally protected status Service Desk Administrator Job Purpose: MACOM Technology Solutions is looking for a Service Desk Administrator...

About Us:MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds...

Job Description We're AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a better future for our planet and its people. We create...