Head - Outreach (Admissions, Higher Education)

4 weeks ago

Race Course, India Kumaraguru College of Technology Full time

Job Role:

1. Develop and propose the admissions strategy for identified institutions.

2. Implement the approved admissions strategy and achieve the desired targets and

goals.

3. Deliver a seamless and positive experience for prospective students and their

families.


Key Result Areas (KRAs) :


Communication:

  • Develop and maintain high-quality admission-related content for various channels
  • (website, brochures, emails, etc.).
  • Ensure consistency in messaging and branding across all communication materials.
  • Monitor and analyse the effectiveness of communication strategies.


Admission Process :

  • Define and propose a seamless admissions process to ensure a smooth and efficient
  • experience for applicants and their parents.
  • Collect and analyse feedback from parents and applicants for continuous improvement.
  • Update the institution on current International / Domestic admissions trends.


Consultants & Admission firms :

  • Identify and propose partnerships with consultants and admission firms to expand the
  • institution's outreach.
  • Propose targets for consultant engagement and monitor the effectiveness of these
  • partnerships.
  • Negotiate and propose commercials with consultants and admission firms.


Admission Interface :

  • Manage a responsive and efficient admission call centre.
  • Establish and maintain a robust response mechanism to address inquiries and concerns
  • promptly.
  • Monitor call centre performance and implement improvements as needed.


Admission Team:

  • Train and manage a high-performing admissions team.
  • Set performance metrics and goals for the team aligned with admissions objectives.

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