IT Operations Associate

6 days ago

Hyderabad, India Divami Full time

Job Description


Job Title: IT Administrator (Associate Level)

Job Type: Full-time


Job Summary:

We are looking for a motivated and enthusiastic IT Administrator to join our team. This entry-level role is ideal for candidates with 2 to 3 years of experience in IT administration. You will assist in maintaining the company’s IT infrastructure, supporting end-users, and ensuring smooth IT operations. Practical knowledge and a willingness to learn are valued most.


Key Responsibilities:

  • IT Support: Provide first-level technical support to employees for hardware, software, and network issues.
  • System Maintenance: Assist in the maintenance of computers, servers, and networking equipment.
  • Software Installation: Assist in installing and updating software across the company’s systems.
  • Troubleshooting: Identify, diagnose, and resolve basic IT problems related to hardware, software, and network connectivity.
  • Data Backup: Help ensure regular data backups and contribute to the company's data security efforts.
  • Documentation: Maintain accurate records of IT assets, issues, and resolutions in a ticketing or documentation system.
  • Network Support: Assist in monitoring and maintaining the company’s local area network (LAN) and internet connectivity.
  • Security Monitoring: Support basic IT security tasks, such as ensuring antivirus updates and security patches are applied.


Requirements:

  • Education: BSc (Mandatory)
  • Experience: 2 to 3 years of experience in IT support or administration (internships, part-time roles, or self-taught experience welcome).
  • Basic Knowledge of:
  • Windows and/or Linux operating systems.
  • Network concepts (e.G., IP addresses, DNS, routers, switches).
  • Hardware components (e.G., computers, printers, servers).
  • Office productivity software (e.G., Microsoft Office, Google Workspace).
  • Problem-Solving: Strong troubleshooting and problem-solving skills with a proactive attitude.
  • Communication: Good verbal and written communication skills to interact with non-technical staff.
  • Team Player: Ability to work well in a team and follow instructions.


Added Advantage:

  • IT certifications such as CompTIA A+, Microsoft Certified: Fundamentals, or similar.
  • Basic knowledge of network security and firewall configurations.
  • Familiarity with cloud platforms like Google Cloud or Microsoft Azure.

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