Learning Systems Senior Associate
2 days ago
Join Us
At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us
Role Overview
As the Learning Systems Senior Associate - Training Coordinator - gKit you will be responsible for creating/building learning paths and e-learnings. The Learning Systems Senior Associate also troubleshoots via cases on Intellum problems. Working on special projects is also a part of the Training Coordinator profile. Your key stakeholders would be internal Google teams.
Responsibilities
*Position Responsibilities*
:****
- Maintaining content structure and identifying when content needs to be reviewed/updated
- Troubleshoot and answer technical ticket issues for courses from support
- Provide daily project updates on ongoing setup and maintenance of content
- Communicate directly with customers to assess and document their LMS-related requests
- Upload, manage, and organize training content created in-house to the LMS
- Complete special projects to be added as required by the gTech Learning team
- Communicate with stakeholders on a regular basis across end to end projects
Required
*Required Skills*
:****
- Detail Oriented, Excellent listening and communication skills (written and verbal). Strong judgment with a positive attitude
- Self-starter with the ability to work independently and on multiple initiatives in a fast-paced, constantly changing environment
- Good Stakeholder management skills
- Process driven, with the ability to recommend and implement changes for process improvement
- Course Building, Learning Path creation in Learning management system (LMS) experience
- Troubleshooting experience in LMS & Hands on knowledge on Google sheets and slides.
- Basic HTML Coding & HTML5 Knowledge
Required Certification(s)
- n/a
Benefits
- We support you with competitive wages and comprehensive health care including medical, dental and vision coverage
- We support your family with gender-neutral baby bonding leave, 14 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
- Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences
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Thanks for your interest in this opportunity Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at
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