Branch Manager

4 weeks ago


Coimbatore, India HDB Financial Services Ltd. Full time
Role : Branch Manager
Vertical : Enterprise Lending
Product : Secured and Unsecured Loans
Experience : 7 to 8 years
Location : Coimbatore
No of Positions : 3
Job Role :
The key functions will be -
Profitability Management - Maintaining & optimizing profitability for the branch
Target setting & management – Monitoring branch targets in numbers & volumes
Portfolio quality management - through superior underwriting, working closely with collections
Cost management – managing all branch operating costs including cost of acquisition, operations etc.
People management – Motivating team, handling HR & administration function of the branch
Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues
Key Responsibilities :
Achieve contributed value targets set for the branch
Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds
Provide superior customer experience
Manage TAT’s on credit & processing
Minimize pre & post disbursal discrepancies
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