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Branch Service In-charge

4 months ago

Coimbatore, India Soldat Global Technologies Full time

One of the leading Appliances manufacturing Company is looking for Branch service in charge

Experience: 3 yrs

Location: Coimbatore/ Pondicherry

**Job Description**:
1. Daily update, order and maintain the minimum level inventory of required spares.

2. Monitor and update the attendance in Muster Roll on daily basis for all branch Service Engineers

3. Coordinate with Service Technician to enable the branch to achieve the service and collection targets every month.

4. Strive to achieve Service Level Policy for all the registered complaints.

5. Ensure sending back the replaced spares to HO periodically on time.

6. Obtain feedback for specific complaints from customers to ensure customer happiness.

7. Effectively manage product exchanges and ensure proper accounting.

8. Monitor and ensure Service Technicians obtain feedback for specific complaints from customers.

9. To ensure happy calls to all customers in the assigned area.

10. Ensure maintenance and hygiene in the branch premises.

Rounds of Interview

1. Face to Face Interview in respective branch

**Salary**: ₹300,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Shift allowance

Ability to commute/relocate:

- Palakkad, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work (preferred)
- Health insurance